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Open Client Services

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Open Client Services Reviews

3.7

76% would recommend to a friend

(24 total reviews)

Joshua Peace

84% approve of CEO

79% positive business outlook

Open Client Services has an employee rating of 3.7 out of 5 stars, based on 24 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Open Client Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

24 reviews
1.0
6 June 2018

Waste of my time and theirs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly not many at all

Cons

The commute, commission based, you don’t make money

avatar
Open Client Services Response
8y
Thank you for your review, we are discouraged to hear you felt you did not gain anything while working with us, but as you said it is performance-based and therefore your income is based on how well you perform and the effort you put in. Our representatives who are excited to train and learn are always satisfied with the unlimited earning potential available, we understand that this is not for everybody of course, but we are humbled to be able to offer this opportunity to those who feel they can excel from it. Regards.
1.0
30 Apr 2018

Pyramid Scheme

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. This is a pyramid scheme.

Cons

This is a pyramid scheme. They hire all employees at the same level (sales) with the intention of promoting them through the ranks (sales to corporate trainer to lower management to upper management), and there is no base salary. Full time is Monday-Friday, 9:30am-8:30pm, and Saturday, 9am-5pm. That's over 60 hours a week with no guarantee of even making minimum wage. Until you get to upper management, most of your time is spent outside of the office trying to sell XFinity to people, be it cable, internet, phone or home security. It is 100% commission based, so if you don't sell anything, you make no money. Once you do sell something, XFinity pays the company a stipend (which varies depending on what you sell), but you don't receive the entire sum. For example, if you sell one security package in a day, XFinity pays the company $110. You only keep $70, because the other $40 goes to the managers. So, if there are 10 employees in the field, and the each sell one security package that day, each employee makes $70, but the manager makes $400. If that's all you sell in a day, you work 11 hours to make only $70, which is less than $7/hour. Minimum wage in the city of Chicago is $11.50/hour. To summarize, the company exploits its employees. They try to talk themselves up by emphasizing the opportunity for your personal growth within the company and the growth of the company itself, but that's only because the more employees there are in the field (as they call it), the more money there is in the pockets of the managers.

5.0
15 Apr 2018
Recommend
CEO approval
Business outlook

Pros

Positive environment Constant travel opportunities Really excited people Tons of coaching! It’s an exciting place to be with opportunities to not only further your career, but develop personally as well.

Cons

It’s difficult to find parking! It’s a professional environment, so you always have to be dressed professionally, meaning in a matching suit.

avatar
Open Client Services Response
8y
Thank you for your constructive feedback, we are excited to work with people like yourself who are excited and motivated to learn and progress both professionally and personally. Keep up the great work!
Viewing 1 - 3 of 24 Reviews

Glassdoor has 26 Open Client Services reviews submitted anonymously by Open Client Services employees. Read employee reviews and ratings on Glassdoor to decide if Open Client Services is right for you.