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      Optime Group

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      Optime Group Reviews

      3.6

      62% would recommend to a friend

      (27 total reviews)

      60% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      3.2

      Culture and values

      3.2

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      3.0

      Work/Life balance

      Optime Group has an employee rating of 3.6 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optime Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

      Reviews by job title

      27 reviews
      1.0
      17 June 2026

      Flexible shifts but poor communication from staff

      Aircraft cleaner
      Recommend
      CEO approval
      Business outlook

      Pros

      Pick and choose your shifts

      Cons

      Very poor and little communication, you keep having to send emails and messages to chase things up and even then you get useless answers. Its like speaking to a wall i don’t think the optime staff have any clue about anything.

      3.0
      22 May 2026

      Supportive colleagues but poor communication on pay and holidays

      Front desk agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Ellie and Alex always helped

      Cons

      One of the main disadvantages was the difficult communication regarding holiday requests. There were also months when I did not receive the bonus that I was entitled to.In addition, when DHL took me over from the agency, I personally had to follow up several times to make sure my remaining holiday pay was paid correctly. I was not given any kind of handover or information letter explaining what had happened, how many holiday days I still had left, or what steps I needed to take. I believe this process should have been handled automatically, and it caused me unnecessary stress having to write emails and chase up my own money. It also made me feel uncomfortable and embarrassed having to ask repeatedly about payments that were rightfully mine. I do not think this was handled appropriately.

      Viewing 1 - 3 of 27 Reviews
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      ReviewsOptime Group reviews

      Glassdoor has 33 Optime Group reviews submitted anonymously by Optime Group employees. Read employee reviews and ratings on Glassdoor to decide if Optime Group is right for you.