Options Travel Reviews

4.2

81% would recommend to a friend

(10 total reviews)

76% positive business outlook

Reviews by job title

10 reviews
1.0
25 Jan 2017

Work here only if you cant find a job

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work/Life balance with lots of flexibility. There really isn't anything else that is good about this company. Pristine and ideal image in marketing materials and publicity, however, the day-to-day operation is far from glamorous.

Cons

No raises No benefits Bonuses given to a select few. Few and far between. They are severely understaffed and employees are spread too thin. Make promise after promise after promise to employees and their customers with no follow up. Lack of learning opportunities, fails to promote mentorship, and offers no more than the role you’ve applied for. But they pride themselves on saying employees wear many different hats. This is a company preys on impressionable people. They pay less than the market rate because they tell job applicants that their work will support a great growing company and they have other big projects in the works and the company money is tied up in these projects. You can make more if you bring business to the company. Don't fall for it. If they pay employees more money and provide benefits, then it will be less money to support their lifestyle of multiple houses, cars, boats, and vacations. Less money for their own bank accounts. Never short on big ideas and even bigger energy, but follow-through isn’t the management’s strong suit. The few executives spend time brainstorming, too few employees tasked with executing. They act like they are innovators full of outlandish dreams can be attractive but wildly unpredictable with their bevy of ideas and nonstop ideations that are, yes, full of grandeur and potential but short on expertise and focus. This tends to cause a trickle-down effect throughout the rest of the company and employees. No clear plan for the future, employees don’t know true long-term goals, senior leadership fails to adequately communicate. The owner and family has a short attention span, is easily distracted and is affected by “Shiny Object Syndrome”. The owners tendency is easily distracted and they get sucked into unnecessary conversations and explorations; they lose sight of the end (read: ultimate) goal; they are unable to delegate work; they get sidetracked putting out fires, and they fail to make time for answering customers emails and phone calls. The end result for this company and employees is burnout, unexecuted strategies, and half-baked projects. They tout all the bells and whistles but lack a clear direction. They are not forthright about where they stand financially, where they see themselves going, and are not willing to talk about or admit to any major challenges. They lack a plan for growth and that the foundation is very shaky. Over inflated ROI to the customer’s and offer low service fees to win business, promise of white glove service is anything but. If you accept a job at this company go in with your eyes wide open. They are excellent sales people.

1.0
25 May 2017
Recommend
CEO approval
Business outlook

Pros

Work from home. New work laptop.

Cons

I applied for a virtual position as Lead Corporate Agent. After multiple interviews I was given a job offer as virtual travel specialist for a dedicated account. I was told this account needed "high-touch" service, also, as I learned there was a "problem" with the account. The owner of the company mentioned he'd like to see me stay with his company for ten years, while the director mentioned if it didn't work out with the account I would be reassigned. The account was extremely difficult. There were no set guidelines or limitations defining the relationship between the TMC and account. Anything you offered or worked on was "unacceptable" and account administrators were nit pickers. The best way to describe this account is a night mare. To make a long story short, I was terminated from the position because I was not a "good fit" for the account. I left my previous company with the hope of having a long-term job and I was short changed.

5.0
27 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Options Travel has a very low employee turnover rate for a reason. There are lots of areas to grow into. They hire people from no travel experience entry level positions to senior level executives. Great company to work for with busy personal lives as they help accommodate any circumstance for all. They will help with discounted personal travel and allow for additional time off if needed.

Cons

I don't know if you would call it a negative trait, but they do rely on employees to learn on their own and problems solve. There isn't a manager to stand over your shoulder to tell you how to do everything. Very open door policy and expect people to perform.

Viewing 1 - 3 of 10 Reviews

Glassdoor has 11 Options Travel reviews submitted anonymously by Options Travel employees. Read employee reviews and ratings on Glassdoor to decide if Options Travel is right for you.