Opus Bank Reviews

I have been in the banking industry for 15 years and have had a very successful career. I moved to Opus, thinking that it would be a great career opportunity for me, but sadly, what I found was the opposite. I still work for the company and have been relatively successful, but the way Opus operates, one wonders how they are not drowning in lawsuits and penalties. There are many individuals, from senior management to bankers that have the title but are not qualified to be in that position. And I say this not from bitterness, but facts. Upper management does not know where to take the company. They implement initiatives and pull them shortly after. They implement half baked ideas and strategies which blow up in their face (i.e. branches are assigned a certain industry and the employees have to represent themselves as subject matter experts (without any sort of training) within that industry. Once the employees face prospects they soon realize that they sound like bumbling idiots, which does not produce that ‘expert’ image which in turn looks very badly on the opus brand. Employees are just worker bees (expected to make 100 cold calls a day) that can be replaced at any time. For 2017, senior management set production and incentive goals for the year and in the MIDDLE of quarter 2 decided to change it all up, giving branches 6 weeks to raise deposits, etc and driving the stress level up through the roof. Any teller, a month into a banking job, knows the importance of operations within the banking industry, but that knowledge seemed to be non-existent for Opus within the first 5.5 years of its life. The operational integrity of the institution is a joke. There is absolutely no training for employees, but when mistakes are made due to lack of knowledge and training, everyone receives scorning emails which threaten their jobs if mistakes are made again. And sadly many individuals, who did not fall into the ‘favorite bucket’ fell victim to this process. The products and the services Opus offers to its clients are far below the industry standards. Employees fight to earn client relationships, to soon realize that we are harming them/handcuffing them by converting them over to Opus. The unwritten rule for Opus is, we want your deposits, we don’t really have many products to ease you life, we do not want you to withdraw your funds, but want you to bring more and more deposits to Opus Bank. Opus Bank can be a great institution, but this will only happen when executive management either changes or takes a hard long look at what makes a great company.