Oroton Reviews

Minimum wage, no cash bonus. The company only pays for the hours that the store is open, meaning time taken to open and close are not paid. They are also reluctant to pay overtime even if the extra hours you worked were necessary, sometimes only paying half of the overtime or not at all. All managers have mentioned that their salary is very low in comparison to other similar companies. The incentive is unrewarding, in which we receive an Oroton giftcard if the entire store reaches the monthly sales target. This is usually only achieved 15% of the time for smaller stores and 35-50% of the time for larger stores. Gift cards generally range from $20-$50. They constantly push employees to reach many different KPI targets. Even though these are tracked there is no reward for individual performance, which can be incredibly frustrating. Reports need to be submitted weekly which are time-consuming and useless for staff to fill out as the same numbers can be accessed remotely in the system. The POS system experiences many IT issues that have been reoccurring for at least 3 years. This sometimes leaves staff unable to process sales or end the day properly. Management sometimes come up with ridiculous ideas like sending customers personalised after-sales emails to follow up on their purchase, let them know of any promotions and/or suggest other items. They believe that it will give the customer a "luxury" experience but lack the foresight to understand that it is annoying, particularly because these customers never agreed to receive these emails. There is little to no room for career opportunities, which has resulted in at least 6 different managers/assistant managers I've personally known to leave.

Very controlling managers, they tell you how to have your, how much makeup you have to wear and how to do your hair and nails.