Otava Reviews

3.5

62% would recommend to a friend

(56 total reviews)
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TJ Houske

68% approve of CEO

53% positive business outlook

Otava has an employee rating of 3.5 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Otava employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

56 reviews
1.0
27 Feb 2020

Not the company it used to be

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Camaraderie is strong, depending on the location where you work. * There is a lot of room to grow and work in different areas; if you have the skills, you can put them to use without worrying about silos * There is always something to do

Cons

* You will learn what it's like to work at a company that is 5-10 years behind the curve, technologically * Half of the management/executive team has left in the past year, and there are no plans to replace them (even though they are badly needed) * The remaining management can't focus on one task long enough to see it to the end. Morale is terrible, but they would rather blame it on individuals rather than their backwards policies and insistence on doing everything their clients ask (which is often outside the scope of their support contracts) * Security is an afterthought, which is frightening in a company that claims to hold multiple industry compliance certifications * Promotions are based on brown-nosing and not skills * The environment is truly toxic. There is very little teamwork, information sharing, documentation, or support from executives. You will be abused by clients every day and if you don't smile enough, you will be let go.

1.0
10 Aug 2020

There's a reason for everything...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

+ The people are some of the best people that you will work with on your team if you were to apply here. + You won't be bored. Lots to do, so much to fix. If you are hard working you can be rewarded.

Cons

- If you expect to have a work-life balance, forget about it. The company's executives will tell you that they cannot "afford" comp time, and they are so understaffed that they will ask volunteers to work double shifts to cover 2nd and 3rd shifts without allowing comp time to recover mentally. This is a mental health issue. They'll give you a spot bonus for it, but don't expect them to allow you to recover mentally. That's what the weekend is for. This should be your first red flag. A company that is willing to overwork its employees to the point of exhaustion is a potential law-suit waiting in the wings. - The current CEO needs to step down. He's narcissistic, and doesn't motivate anyone, except to leave this organization. There are others within the executive team that would lead the company in a better direction. You will notice a trend from 2018 on, that the ratings are slowly in a downward turn. This is because after 2017 when the old CEO stepped down, the new one stepped in, got rid of the management team, and instead of replacing them, he gave himself the direct reports to middle-upper management instead of doing it temporarily and then making finding replacements a top priority. This is a disaster that was waiting to happen. Doesn't understand how to manage an infrastructure MSP. The problem is, is that he doesn't create a safe environment for you to bring this up to his face. If you don't agree with his vision, you will be run out of town. - There's a close knit aspect for many companies at a more molecular level, that are X times larger than Otava. This has gone to the wayside. Teams no longer work well together, and there's a lot of finger pointing. It stems from the top down, so this could be fixed with better leadership. - They do not know how to retain employees, or which employees they should retain. They're trying to go fast with the people they have and they will burn them out and force their hand to go elsewhere. Everyone has a threshold, but it's different for the amount of abuse they're willing to take. They also don't know how to use their talent and will put you in an area where it doesn't make sense. - Pay is laughable. It's an absolute joke. If you're coming here for the money, look elsewhere because you'll make more. Guaranteed. - Culture is built from the ground up, not the other way around where you're forcing it through your messaging. - Security is a major afterthought in this company, and that's a culture issue. Many people look for shortcuts to do their job, and they look at easy solutions to go to market, versus making the tough decisions to get things done the right way. - They also don't do their due dilligence with understanding a product before taking it to market and there have been several products that have been absolute dumpster fires that support then has to manage and operate. All while being understaffed, overworked, underpaid, and underprivileged.

1.0
29 July 2020
Recommend
CEO approval
Business outlook

Pros

Overall the people are fun to work with Somewhat flexible work hours

Cons

Turnover is high, and has been since upper management left Current senior level managers don't care about employees, only bottom line margins Toxic culture - There is a lot of "I don't care / not my job mentality" Decisions aren't made they are discussed over and over again, with no path fixing the underlying issues A typical day is putting out fires due to old and antiquated technology

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Glassdoor has 57 Otava reviews submitted anonymously by Otava employees. Read employee reviews and ratings on Glassdoor to decide if Otava is right for you.