Outsurance Reviews

3.6

62% would recommend to a friend

(259 total reviews)

74% positive business outlook

Outsurance has an employee rating of 3.6 out of 5 stars, based on 259 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Outsurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

259 reviews
4.0
17 June 2024

Retentions

Recommend
CEO approval
Business outlook

Pros

Good pay if you work hard

Cons

Highly stressful environment Lots of pressure

3.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Collaborate with a really friendly team. Work one Saturday a month and take the following Friday off. Work until 8 PM and enjoy a half-day the next day.

Cons

When I first joined, management was supportive and the environment felt positive. Unfortunately, things have gone downhill. There’s now a culture of favoritism and bullying that is not addressed properly, which makes people afraid to speak up. The service department is often looked down on by other departments, and it feels like there’s little respect or communication across departments. There’s also a lack of proper background checks when hiring, which adds to the ongoing drama and inconsistency. Overall, it’s not the same company it used to be ,great potential, but poor leadership and a toxic culture have taken over.

2.0
6 Feb 2025
Recommend
CEO approval
Business outlook

Pros

They will pay you fair

Cons

Your mental health will deteriorate. System is not fair on how they promote staff, based on interrelations. Management is probably 80% matriculants with no formal business qualifications The values they preach, only work when it favors them. HR sides with the company at all times. UK dept is the worst. Your mental health will definitely deteriorate.

Viewing 1 - 3 of 259 Reviews

Glassdoor has 279 Outsurance reviews submitted anonymously by Outsurance employees. Read employee reviews and ratings on Glassdoor to decide if Outsurance is right for you.