- Strong emphasis on daily and monthly KPIs and patient volume targets, which can create pressure and contribute to stress.
- At times, there appears to be a disconnect between the company's stated focus on patient-centred care and the operational focus on productivity metrics and patient numbers.
- The need to meet activity and caseload targets can sometimes make it challenging to prioritise the quality and depth of patient interactions.
- Patient dissatisfaction with company policies or service limitations often falls to clinicians to manage, which is draining and taking time away from clinical care.
- Significant amount of administrative work
- Frequent changes to systems, processes, and workflows require continual adaptation and can impact productivity.
- The company evolves rapidly, meaning there is always new information, initiatives, and updates to keep up with.
- Increasing standardization of processes may reduce clinician autonomy and flexibility in managing patients.
- Salary below NHS average. Not much room to bargain.