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      Own Up

      Engaged employer

      Own Up Reviews

      3.4

      64% would recommend to a friend

      (61 total reviews)

      51% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.9

      Culture and values

      3.5

      Work/Life balance

      3.5

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Own Up has an employee rating of 3.4 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Own Up employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      61 reviews
      1.0
      15 Sept 2021

      Empty Promises

      Home advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Had a chance to meet some great people. "Some" being the optimal word.

      Cons

      1. Toxic company culture. 2. Compensation - Half of what they promised you. During my interview, I was promised a lot, but that was far from the reality. 3. This company is going backwards. 35% of employees have either left or been let go. 4. Has turned into a micro-managed call center. 5. You will have to work weekends, and late into the night for little compensation. Saturday shifts are mandatory. 6. Leadership has no sense of direction or grasp on how unhappy employees are (most current employees are interviewing elsewhere). 7. Sales team will hire just about anyone. Not a prestigious or desirable job whatsoever. Regret taking it. 8. Promotions make zero sense. 9. Inbound leads are virtually nonexistent. Promised 8-10 a day, left with 1 or 2. 10. You can and will be fired on a dime for simply voicing an opinion. 11. Employees are constantly walking on eggshells. No job security. 12. After a massive layoff, CEO boasted about how much money the company had. Tone deaf. 13. This place has traumatized many employees leading to moderate to severe mental health problems. Do yourself a favor, close the application and start your search again.

      1.0
      22 Apr 2022

      Lying, deceptive & dishonest

      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      The product and the mission is great and I believe in it

      Cons

      This company has no integrity when it comes to treating their employees well. They make assumptions with no research and penalize employees based on guess work. Additionally, half of the glass door reviews are fake or begged for to attract talent. No two employees are treated the same and some can get away with anything while if another makes the smallest error will lose their job without warning or without feedback to correct the error even in circumstances where other employees have done the SAME thing. It’s disgusting.

      1.0
      10 June 2021

      Not Great

      Home advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people, helpful folks. Cool product that strives to do great things in a not so transparent industry.

      Cons

      Got hired back in February and had to pass the NMLS test in order to get started. I did so, which was very stressful. The first month of onboarding was nice, there were presentations and tranings to help get up to speed, but then April hit and everything went downhill. There was minimal communication from management about what the next steps to getting on the phones were and it just seemed like any and all plans that were in place were thrown to the wayside. I understand business's needs change with the market, but it seems like the headcount projections were botched. Got laid off under three months after I started. Its tech, its business, it happens, but its still a terrible look for OwnUp and I can't honestly say I have great things to say about them if the company gets brought up in conversation. Just a bad taste in my mouth. I can imagine the morale of existing Home Advisors is shot after this.

      avatar
      Own Up Response
      4y
      Thank you for sharing your feedback with us. We appreciate knowing you value our product and mission and that you enjoyed the culture and community at Own Up. To clarify, passing the SAFE MLO exam is an industry requirement and necessary to perform the role of Home Advisor at Own Up. However, we understand how challenging the exam can be and do our best to support all of our candidates during the process. Own Up strives for transparent and ongoing communication. When our business needs did change, significant consideration and appropriate time was taken in the decision making process to ensure that we provided those affected with clarity and next steps. We are sincerely disappointed that the difficult business decisions we were forced to make negatively impacted you personally and professionally. We could not have foreseen the significant shifts in the mortgage industry and the housing market in the last several months, which unfortunately forced us to reduce the size of our Sales team. Considering our values, we would not want to keep someone in a new role who would not have a fair chance of success due to market conditions. We greatly appreciate your contributions and wish you all the best.
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      ReviewsOwn Up reviews

      Glassdoor has 63 Own Up reviews submitted anonymously by Own Up employees. Read employee reviews and ratings on Glassdoor to decide if Own Up is right for you.