PCCW Reviews

3.0

42% would recommend to a friend

(1,111 total reviews)
avatar

Srinivas Bangalore Gangaiah

54% approve of CEO

42% positive business outlook

PCCW has an employee rating of 3.0 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PCCW employee rating is 22% below average for employers within the Telecommunications industry (3.9 stars).

Reviews by job title

1K reviews
5.0
26 Oct 2015

A Positive Experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have a fantastic staff with a positive attitude. Im currently employed with PCCW and I can honestly say its been one of the most amazing experiences in my. They provided proper training and treat everyone fair.

Cons

I literally cannot think of any cons being employed with PCCW.

1.0
18 June 2019

Company stuck in the '90s

Recommend
CEO approval
Business outlook

Pros

Can't think of any worth noting

Cons

Culture of deflecting ownership, no decisions and/or investment made in ensuring a proper work environment. Micro-management of everything and management doesn't take feedback very well. Work life balance is non-existent, health and other benefits (incl. salary) are way below the industry norm. Management doesn't care about staff well-being

1.0
2 Dec 2021
Recommend
CEO approval
Business outlook

Pros

- It is a good place to stay if you got a gd mgr. else run for your life! - the colleagues i worked with are the best! They are a auto-hard working bunch without the need to supervise alot! Hope the mgmt appreciates them to keep them. Don’t drive them away!

Cons

- Mostly gahmen side, not much room for growth - Be prepared for nasty mgrs + clients, they spend more time crafting hurting emails than do actual work. It’s nature of gahmen side work - some of us get shouted at when asked to open the door for us before our pass is ready. This is their version of appreciation for working for a gahmen - the hr is understaffed, stops alot of process to the frustration of many staff - work life balance? Hahahahaahaahaha!

Viewing 1 - 3 of 1,111 Reviews

Glassdoor has 1,193 PCCW reviews submitted anonymously by PCCW employees. Read employee reviews and ratings on Glassdoor to decide if PCCW is right for you.