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PENN Entertainment, Inc.

Engaged employer

PENN Entertainment, Inc. Reviews

3.0

39% would recommend to a friend

(597 total reviews)
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Jay Snowden

49% approve of CEO

32% positive business outlook

PENN Entertainment, Inc. has an employee rating of 3.0 out of 5 stars, based on 597 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENN Entertainment, Inc. employee rating is 22% below average for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

597 reviews
4.0
13 Jan 2021
Recommend
CEO approval
Business outlook

Pros

Good management and culture; flexibility

Cons

Limited room for development and growth

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PENN Entertainment, Inc. Response
5y
Thank you for your review and feedback. We agree that our culture at Penn National Gaming is what sets us a part, and our team members are the core of our success. Diversity and an inclusive environment are very important to us. Our culture is driven from the notion that all team members feel welcomed and valued.
1.0
4 June 2018

If you're a recruiter, you do not want to work here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are good. If you work for the hotel property (M Resort or Tropicana) they treat you fine (corporate is a different story)

Cons

They will micromanage the heck out you here (i.e. what are you doing, where are you going, what are you wearing, why aren't you on the phone, etc.). Not only that, you're constantly being monitored by the leadership team and they secretly listen to your calls (they spy on you essentially). It's a completely negative and toxic environment from a leadership and management perspective. Managers & leadership don't respect their recruiters or recruiting teams. Apply somewhere else, your hard work and recruiting knowledge will not be appreciated at Penn.

1.0
15 Aug 2016
Recommend
CEO approval
Business outlook

Pros

You're employed. Decent match on up to 6% 401k contribution.

Cons

Everyone you see in the halls and on the floor is depressed. Many just hanging on to a job they are barely qualified to do, due to poor training or communication. Nothing done on the daily seems to carry the values the company says to project. Below industry wages. No game, shift, or skill differential for dealers. All positions are low balled to make them look more profitable. The profits are only higher due to not compensating hourly or low management employees. Health benefits are over market price AND that is also considering the large discount the property sees for their "no nicotine" policy, of which it passes none to its employees. No on sight EDR, it was replaced with a gas station. So, instead of getting a quality meal at a good price, you must either purchase the overpriced venue food (at a discount but still overpriced) or pay upwards of $6-$10 for a gas station style meal. Management seems to have either no interest or no clue in how to improve bottom lines with anything other than getting their employees to spend money while on property. If you've ever played table games, slots, or poker, it also seems that their second, "profit driver" is to not compensate players. Higher level players routinely leave the property to go to other in state, competition run casinos. Lastly, almost no room for advancement unless you are willing to re-locate.

Viewing 1 - 3 of 597 Reviews

Glassdoor has 618 PENN Entertainment, Inc. reviews submitted anonymously by PENN Entertainment, Inc. employees. Read employee reviews and ratings on Glassdoor to decide if PENN Entertainment, Inc. is right for you.