PENNYMAC Reviews

3.0

44% would recommend to a friend

(1,560 total reviews)
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David Spector

51% approve of CEO

46% positive business outlook

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

2K reviews
5.0
11 Apr 2019

Loan Officer at PennyMac

Recommend
CEO approval
Business outlook

Pros

Heavy amount of warm inbound leads every day that come straight from a very large portfolio of current customers. There are so many leads it's almost a problem trying to deal with them all. I have not made one cold call in my career here. Compensation is strong with most loan officers making well over 6 figures. Top guys can make $200k+/yr. They promote almost exclusively from within the company if you are looking for career advancement.

Cons

Call center environment with heavy focus on metrics. Systems are sluggish and the technology needs some love. Work/life balance can be tough sometimes with long hours.

2.0
6 Dec 2017
Recommend
CEO approval
Business outlook

Pros

As a current employee I am appalled but not surprised by the influx of positive reviews posted on here. It should raise a red flag to anyone considering joining this company that the majority of reviews posted before November 2017 are negative and somehow everyone started talking about how much they love this place in November. Huh either this is a HR tactic to purposefully raise the overall score or this is one hell of a coincidence.

Cons

Too many old folks should retire already yet they’re taking up spots and making it impossible for younger and more talented people to advance and make real contributions.

5.0
22 Aug 2017
Recommend
CEO approval
Business outlook

Pros

First of all the pay is amazing. Also, when it comes to your work experience they give you a real chance to learn about the mortgage industry. You actually get at least 5 weeks of training so that when you go out on the floor and you start working you really feel like you know what you're doing. There is also opportunity for overtime all of the time. Which is nice if you are ever in need of extra money and you want to do that math you know what you need to do how many hours into work, in order to get the money that you need. I would say the best part about working here is that you really feel like you are working with friends and family. You get a supervisor who has a team, and you have meetings at least once or twice a month. Outside of that there is the opportunity to get sale bonuses each month, but it is not required in a sense of you have to push sales it is nearly an opportunity while having a conversation with a customer. Oh and not to mention, they have their own cafeteria that you get a free meal tickets for whenever you work 30 minute lunches.

Cons

If you are used to having your weekends to yourself, then working at PennyMac may not be a good idea for you. I only say this because every other Saturday we do have to work 4 hours. However these four hours are in the morning and you do get a break. I myself, actually enjoy working every other Saturday because I mean spend every other Saturday you know you are guaranteed overtime so it really depends on how you look at things. The only other con working there is that it is quite far for most people however they are working on expanding so soon there actually be two locations for customer service.

Viewing 1 - 3 of 1,560 Reviews

Glassdoor has 1,675 PENNYMAC reviews submitted anonymously by PENNYMAC employees. Read employee reviews and ratings on Glassdoor to decide if PENNYMAC is right for you.