Does PLANET-FITNESS pay their employees well?

According to anonymously submitted Glassdoor reviews, PLANET-FITNESS employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at PLANET-FITNESS. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at PLANET-FITNESS?

81% of PLANET-FITNESS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PLANET-FITNESS 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at PLANET-FITNESS?

Customer Service Representative (8) , Front Desk Associate (8) , Front Desk Receptionist (6) , Front Desk (3) , Front Desk Agent (3) , Member Service Representative (3) , Service Desk (3) , Assistant Manager (2) , General Manager (2) , Personal Trainer (2) , Team Member (2)

What are the pros of working at PLANET-FITNESS according to real employee reviews?

"Flexible hours and" ((in 4 reviews)); "+Good Benefits" ((in 3 reviews))

What are the cons of working at PLANET-FITNESS according to real employee reviews?

"Pay is low for this economy." ((in 9 reviews)); "Cleaning bad management cleaning cleaning understaffed" ((in 5 reviews))

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PLANET-FITNESS

PLANET-FITNESS Reviews

3.7

81% would recommend to a friend

(72 total reviews)

74% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.0

Work/Life balance

3.7

Culture and values

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

PLANET-FITNESS has an employee rating of 3.7 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

72 reviews

4.0

24 Nov 2025

planet fitness

Sales consultant

Recommend

CEO approval

Business outlook

Pros

great place to work, great benefits

Cons

no cons, great place to work

1.0

17 Dec 2017

Service Desk

Service desk

Recommend

CEO approval

Business outlook

Pros

Friendly staff. Nice gym members. Chill environment.

Cons

Management will use you until they can’t anymore. Soon as you say no, they try to make you feel guilty. I put this job over my health for months. My body finally gave in and I passed out. I wasn’t found for almost 10 minutes because I always worked alone. Management didn’t care that I was too scared to work alone and when I asked to change my availability, I was ultimately told no. So I had to leave.

4.0

8 June 2026

Great job overall

Member service representative

Recommend

CEO approval

Business outlook

Pros

Very social and get to meet lots of people, variety of work, great team, well managed

Cons

Often have to work evenings and weekends, can get boring stuck standing at the front desk

Viewing 1 - 3 of 72 Reviews

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