Does PLS Financial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, PLS Financial Services employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at PLS Financial Services. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at PLS Financial Services?

30% of PLS Financial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PLS Financial Services 2.3 out of 5 for work life balance, 2.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PLS Financial Services?

Customer Service Representative (126) , Store Manager (68) , Customer Service Representative (CSR) (59) , Shift Supervisor (56) , Assistant Manager (24) , District Manager (19) , Assistant Store Manager (16) , Manager (11) , Director of Operations (10) , Cashier (9) , Supervisor (8) , Customer Service (CSR) (4) , Teller (4) , Bank Teller (3) , Collector (3)

What are the pros of working at PLS Financial Services according to real employee reviews?

"Meet great people at work" ((in 22 reviews)); "My coworkers were great and we we’re always celebrating something and having a potluck!" ((in 21 reviews)); "Flexible schedules, can trade shifts with others" ((in 10 reviews)); "Pay, Paid holidays, bonus, 401k, people" ((in 8 reviews)); "working a t pls is a great opportunity to get some financial experiences." ((in 8 reviews))

What are the cons of working at PLS Financial Services according to real employee reviews?

"Poor Management and salary for the wirk performed." ((in 52 reviews)); "low pay for lots of amount of work" ((in 48 reviews)); "arrogant upper management." ((in 22 reviews)); "Rude managers" ((in 18 reviews)); "Long hours for the salaried Store Manager team" ((in 17 reviews))

What are employees saying about PLS Financial Services redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PLS Financial Services redundancy and their outlook for job security at PLS Financial Services in 2026.

PLS Financial Services Reviews

2.8

30% would recommend to a friend

(667 total reviews)

Dan and Bob Wolfberg

38% approve of CEO

30% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (667 reviews)

PLS Financial Services has an employee rating of 2.8 out of 5 stars, based on 667 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PLS Financial Services employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

667 reviews

1.0

3 June 2015

Do not let them buy your loyalty. If you know what's right, stay away and move on. It's not worth it.

Director of operations

Recommend

CEO approval

Business outlook

Pros

There was not one good reason to work here other than visiting Chicago, the expensive dinners, and the large beautiful offices over looking Lake Michigan.

Cons

SR Leadership continues to make upper 6 figure salaries and bonuses, while the field teams and other employees struggle to make ends meet. They earn all the money, high salaries, car allowances, drive BMWs, and still do not pay for their health insurance. Why does this happen and make sense? Because they are in the Pay Day loan and check cashing industry and this is their livelihood. In reality, they can't even state what PLS really means without lying about it. PLS stands for Pay Day Loan Store, nothing more. It too embarrassing to state and let the people really know what industry they represent. People, Location, Service? Let's get the true message out. Leadership is happy to take from the poor to fill their own pockets. I'm sure the CFPB is prepared to present their fines and rightfully so. Stop stealing from the unfortunate. They deserve better. Stop charging the highest interest rates, "repoing" cars ( how do you expect people to get to work to pay your high fees?) and stop believing your company is doing what's right for the people. Leadership continues to hurt people daily and will continue until the government shuts their type of legalized "loan sharking" down. Please hurry so they cannot hurt another family.

1.0

7 Aug 2015

Director of Operations

Director of operations

Recommend

CEO approval

Business outlook

Pros

Intentions seem on track. I believe they want to be leading edge and innovative. There are great people in the stores.

Cons

Leadership team reminds me of a group of frat boys. They talk about the importance of diversity, yet there is no diversity on the senior team. I'm still trying to understand why the COO has a job. He has no clue of what a good COO does and I believe the owners are clueless of this position too. If the company is not performing, it's his fault, period. Words like "corporate" are forbidden and replaced by "support center". Ironically, this corporate office is by far the worst supportive group I have experienced in the past twenty years and with 4 different companies.

2.0

6 Feb 2014

Run Forrest Run!!!!

District manager

Recommend

CEO approval

Business outlook

Pros

They donate a tree for every employee they employ on Arbor Day. We plant trees because we need the paper. Voted "5000 Fastest Growing Companies in America" and "Chicago's 101 Best and Brightest Companies to work for".

Cons

PLS Financial received this prestigious award for 2008, 2009 and 2010, HELLO.... THIS IS 2014 what were you doing right four years ago? There is absolutely no respect for the field leadership team regardless of how many hours we put it. The Senior Leadership team does not genuinely have our best interests at heart and it is difficult to trust them. They are not grateful for our performance efforts (especially if EBITDA is not positive) and they always are attempting to squeeze every bit of effort they can out of you, this will cause you to not trust that they have intentions to be more efficient, resourceful and collaborative (poor technology comes to mind). Leadership does not effectively "touch the business" they visit because they have too and when they do, they come with sharp tongues, they don't speak to the DM prior to the store visit, they rely on the ineffective DO's to give them the full picture in a two day span. Talk to your leadership teams who really role up their sleeves and try in earnest to make money for the Company. PLS is not a box of chocolates.

Viewing 1 - 3 of 667 Reviews

Jobs at PLS Financial Services

Facilities Supervisor