PNC Financial Services Group Reviews

Updated Jul 29, 2021

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Found 6,389 of over 6,738 reviews

3.7
67%
Recommend to a Friend
86%
Approve of CEO
PNC Financial Services Group  President and Chief Executive Officer William S. Demchak
William S. Demchak
2,509 Ratings
Pros
  • "Great employee benefits and work life balance(in 549 reviews)

  • "Great company with good benefits(in 301 reviews)

  • Cons
  • "Unclear direction from upper management(in 189 reviews)

  • "Work life balance was not the best(in 157 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee, more than 3 years
      Featured Review

      Universal Banking Branch Manager

      Jul 1, 2021 - Branch Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Independent Environment Managers have autonomy to grow their own book of business. Very forward thinking universal banking role lots of banks are adopting it and it will be the future of banking.

      Cons

      Lots of multi tasking and wear many hats, ie managers are bankers, business bankers, operations experts, tellers. Salary ok not as competitive as other larger banks considering all you have to do also due to being a mid-sized bank the opportunities for growth are limited.

      Continue reading
      1 person found this review helpful
    2. 5.0
      Former Employee

      Bank with lot of job opportunities

      Mar 29, 2021 - Platform Support 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best Bank to work with. Continuous Training and Mentoring

      Cons

      Some time have to deal with work pressure.

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    3. 5.0
      Current Employee

      Great place!

      Oct 1, 2020 - Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The place had really great culture

      Cons

      The hours were a bit too long

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    4. 5.0
      Former Employee

      Great

      Sep 21, 2020 - Administrative Assistant in Hobart
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing place to work at

      Cons

      Lots of work to be done

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    5. 5.0
      Current Employee

      Good place to work for if you want flexibility and room to improve yourself.

      Jul 28, 2021 - Customer Service Representative in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits, standard vacation, employee discounts, many opportunities to grow and diversify skills, work from home remote jobs.

      Cons

      Old school customer services procedures, training is short and could be better for employees before they have to handle complex customer problems, terribly long turn around time for fixing customers issues and in brief , this is not a job for people who cannot handle stress.

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    6. 4.0
      Current Employee, more than 1 year

      Good Work/Life Balance

      Jul 21, 2021 - Branch Manager in Birmingham, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very Good Benefits especially Health which include an HSA that rolls over from year to year and can easily receive $800 in company contributions by completing very simple health initiatives (Annual Physical, dental, flu-jab, etc) Good discount program for hotels, cell phone plans 401k & Pension program that become vested in after 3 years Much less stressful day to day as opposed to other main banks

      Cons

      Very tough to make decent bonus based on location and staff production Very conservative lending underwriting make it difficult unless clients have perfect credit Far too many 'chiefs' to report to at a branch level

      1 person found this review helpful
    7. 4.0
      Current Employee, more than 5 years

      Good Company

      Jul 29, 2021 - Organizational Development Specialist 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Overall, co-workers and managers have all be great, supportive and inclusive.

      Cons

      The downside is the pay scale for the amount of work to be done is pretty low.

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    8. 4.0
      Current Employee

      Good Place To Work

      Jul 26, 2021 - Financial Sales Consultant (FSC) in Raleigh, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There is a lot of room to grow at this company. I have had great managers that have helped me along the way. Good benefits and good time off policy.

      Cons

      Pay is not what it should be, have seen others get "rewarded" just because they are the "favorite". Some of the policies make it hard to do your job. VERY sales goal oriented

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    9. 4.0
      Current Employee, more than 8 years

      Good career in banking

      Jul 25, 2021 - Banking Advisor%2C Vice President%2C Wealth Management in Pittsburgh, PA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Freedom to structure your own day and manage your own book of business while working with partners. Work with HNW customers that are influential in the community.

      Cons

      Servicing customers for banking takes place in different departments. Many times the results are not in your control and you need to followup to ensure complete.

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    10. 4.0
      Current Employee, more than 1 year

      It's ok

      Jul 29, 2021 - Branch Banker in Newark, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Vacation starts at 3 weeks the first year

      Cons

      It matters who you know rather than how hard you work

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