Question 1

Does PTSB pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, PTSB employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at PTSB. This rating has improved by 3% over the last 12 months.

Question 2

How satisfied are employees working at PTSB?

Accepted Answer

63% of PTSB employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated PTSB 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at PTSB?

Accepted Answer

Customer Service Representative (61), Customer Service Advisor (39), Customer Service (21), AML Analyst (17), Account Negotiator (17), Business Analyst (17), Manager (16), Customer Experience Champion (15), Customer Service Agent (14), Administrative Assistant (12), Administrator (12), Analyst (12), Risk Analyst (11), Senior Manager (11), Accountant (7)

Question 4

What are the pros of working at PTSB according to real employee reviews?

Accepted Answer

"Great people and team environment" ((in 89 reviews)); "Work life balance is good" ((in 48 reviews)); "The culture is great I must say" ((in 48 reviews)); "Hybrid working and friendly colleagues." ((in 33 reviews)); "Staff are friendly, welcoming and help you to adjust and learn quickly." ((in 27 reviews))

Question 5

What are the cons of working at PTSB according to real employee reviews?

Accepted Answer

"Salary is low" ((in 71 reviews)); "Unfortunately pay was low but it is state owned" ((in 48 reviews)); "No training poor attitude from staff Out of date systems" ((in 22 reviews)); "Terrible management, completely all over the place, managers have an issue when you try seek help treatment of employees in terms of wage ratio to work expected is a farse" ((in 14 reviews)); "No bonuses in the bank yet" ((in 13 reviews))

Question 6

What are employees saying about PTSB redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PTSB redundancy and their outlook for job security at PTSB in 2026.

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Great work-life balance but low pay and no benefits

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