Does PTSB pay their employees well?

According to anonymously submitted Glassdoor reviews, PTSB employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at PTSB. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at PTSB?

63% of PTSB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PTSB 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at PTSB?

Customer Service Representative (61) , Customer Service Advisor (39) , Customer Service (21) , AML Analyst (17) , Account Negotiator (17) , Business Analyst (17) , Manager (16) , Customer Experience Champion (15) , Customer Service Agent (14) , Administrative Assistant (12) , Administrator (12) , Analyst (12) , Risk Analyst (11) , Senior Manager (11) , Accountant (7)

What are the pros of working at PTSB according to real employee reviews?

"Great people and team environment" ((in 89 reviews)); "Work life balance is good" ((in 48 reviews)); "The culture is great I must say" ((in 48 reviews)); "Hybrid working and friendly colleagues." ((in 33 reviews)); "Staff are friendly, welcoming and help you to adjust and learn quickly." ((in 27 reviews))

What are the cons of working at PTSB according to real employee reviews?

"Salary is low" ((in 71 reviews)); "Unfortunately pay was low but it is state owned" ((in 48 reviews)); "No training poor attitude from staff Out of date systems" ((in 22 reviews)); "Terrible management, completely all over the place, managers have an issue when you try seek help treatment of employees in terms of wage ratio to work expected is a farse" ((in 14 reviews)); "No bonuses in the bank yet" ((in 13 reviews))

What are employees saying about PTSB redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PTSB redundancy and their outlook for job security at PTSB in 2026.

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PTSB

PTSB Reviews

3.3

63% would recommend to a friend

(729 total reviews)

Eamonn Crowley

72% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (729 reviews)

PTSB has an employee rating of 3.3 out of 5 stars, based on 729 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PTSB employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

729 reviews

4.0

26 June 2026

Great work-life balance but low pay and no benefits

Technical analyst

Recommend

CEO approval

Business outlook

Pros

Work life balance is perfect. Manager is very understanding and value the contribution.

Cons

Less compensation, no bonus. No insurance added.

4.0

26 June 2026

Great culture with supportive colleagues

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great culture and supportive colleagues

Cons

None so far. Bank is doing great.

3.0

15 June 2026

Good work-life balance

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Work life balance, colleagues, hybrid working

Cons

Out dated office, difficult progression pathways

Viewing 1 - 3 of 729 Reviews

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Jobs at PTSB

Customer Experience Champion - Dublin Region

Ireland

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Customer Experience Champion - Tralee

Tralee, Co. Kerry

View job

Customer Experience Advisor , Contact Centre

Ireland

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Branch Lead Dublin Region

Ireland

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Branch Lead - Connect - Roscommon

Roscommon

View job

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Reviews by job title

Great work-life balance but low pay and no benefits

Great culture with supportive colleagues

Good work-life balance

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