Pros
There are some wonderful and talented people there who are a pleasure to work with.
Cons
Executive leadership lacks strategic vision and integrity. The overall environment and culture has gone down hill greatly in the last couple of years. Of course it's a business and the bottom line has always been priority but in recent years ethics and culture have been sacrificed. The agency has gone through big shifts, wanting to be an ad agency vs a publishing/content agency, then started to shift back. Leadership has had some clear missteps in how it has gone about these shifts and takes no accountability for the impact their decisions have had - loss in revenue, high turn over, creative misses, staffing challenges, etc. There is pressure to do more with less resources, work more hours. People get burned out and the quality of work and level of client service is negatively impacted. Other, more specific cons include: raises are infrequent and lacking (often happen when someone has a foot out the door), reviews are a joke, they were going to move to quarterly pulse reviews but it never came to fruition, severance policy was changed last year to be at Pace's discretion instead of a week per year (industry standard) - they recently had a lay off of 10+ people, it included 2 pregnant women and a married couple. Some of them had been there for years, some had been there for a few months. All of them got screwed. What used to be one of the strongest and best agencies in the Triad to work for has diminished to one of the worst.