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Pace Communications

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Pace Communications Reviews

3.1

42% would recommend to a friend

(154 total reviews)

Bonnie McElveen-Hunter

38% approve of CEO

38% positive business outlook

Pace Communications has an employee rating of 3.1 out of 5 stars, based on 154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pace Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

154 reviews
1.0
13 May 2019

Terrible place

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are some wonderful and talented people there who are a pleasure to work with.

Cons

Executive leadership lacks strategic vision and integrity. The overall environment and culture has gone down hill greatly in the last couple of years. Of course it's a business and the bottom line has always been priority but in recent years ethics and culture have been sacrificed. The agency has gone through big shifts, wanting to be an ad agency vs a publishing/content agency, then started to shift back. Leadership has had some clear missteps in how it has gone about these shifts and takes no accountability for the impact their decisions have had - loss in revenue, high turn over, creative misses, staffing challenges, etc. There is pressure to do more with less resources, work more hours. People get burned out and the quality of work and level of client service is negatively impacted. Other, more specific cons include: raises are infrequent and lacking (often happen when someone has a foot out the door), reviews are a joke, they were going to move to quarterly pulse reviews but it never came to fruition, severance policy was changed last year to be at Pace's discretion instead of a week per year (industry standard) - they recently had a lay off of 10+ people, it included 2 pregnant women and a married couple. Some of them had been there for years, some had been there for a few months. All of them got screwed. What used to be one of the strongest and best agencies in the Triad to work for has diminished to one of the worst.

1.0
13 Apr 2019
Recommend
CEO approval
Business outlook

Pros

• Many of the day-to-day team members are absolutely fantastic individuals with great work ethics • The creative team has quite a few talented individuals • Culture, if in Greensboro, seems quite fun

Cons

This is a truncated list, yet highlights the lowlights of the agency - and offers a copacetic warning to ANY new prospects and talent • Recent News, as of mid-March: Over 10x employees were let go with immediate notice (email shut down within 20 minutes) - including very experienced team members. • Many agencies evaluate the team when losing a major piece of business, Pace did not • Do not expect to receive a performance review. In fact, no performance review system is currently in place • Do not expect to receive a raise, Pace only offers raises during performance review season - see above re: no such object at this time • Agency focus is on Quarterly and Yearly revenue, and not the clients. There is a constant push to such as much revenue (via SOWs or Change Orders) from clients in order to maximize profits EOY • If you expect to do what's right for your client, go somewhere else. Senior leadership does not offer nor support that mentality • Benefits, due to being independently owned, are quite poor (expect an excessively high deductible health plan)

1.0
13 June 2017

Content Sweatshop

Recommend
CEO approval
Business outlook

Pros

The people with whom you'll work directly are usually creative and fun. Sometimes the content itself is engaging to work on.

Cons

I worked at this place for a long, long time, and it truly pains me to lay out these criticisms. It used to be a great place to work. This changed over the years. • The odds are against you really getting anywhere. True advancement is reserved for management types who are hired from outside (and who seem to leave within a year or three), and for a select group of “chosen.” Unless you happen to be one of the chosen, you’ll never crack the mystery of what leads to advancement, no matter how hard you work or how much dedication you show. • You'll receive lower benefits and wages than the industry standard—but on the plus side, you'll be allowed to queue up on the loading dock for a free ice cream sandwich or a taco or some barbecue once or twice a year. • If there is a downturn, the only way they know to deal with that is to lay people off. They just laid off about 15 people, and they have 13 job openings posted on their site right now. • Are you a professional writer or designer or account person? Well, I hope you like to sing, too. They will summon the entire company to muster in the lobby and sing to prospective or current clients. Because that's what sells a client on your content business—a bunch of humiliated employees singing. (No, I’m not joking. Yes, it is mandatory.) • Being that there is an individual owner, the politics and sucking up are nothing short of absolutely embarrassing. • Their website is slick, and they take great pains to make Pace look like Google. Pace is not Google. Pace is built in an old textile plant, and that’s an apt placement. Unfortunately, Pace has become a content sweatshop where creatives somehow manage to turn out some pretty good content for some high-profile clients.

Viewing 1 - 3 of 154 Reviews

Glassdoor has 165 Pace Communications reviews submitted anonymously by Pace Communications employees. Read employee reviews and ratings on Glassdoor to decide if Pace Communications is right for you.