Pacific Blue Cross Reviews | Glassdoor.com.au

Pacific Blue Cross Reviews

Updated 15 Oct 2019

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3.6
StarStarStarStarStar
Rating TrendsRating Trends
73%
Recommend to a Friend
93%
Approve of CEO
Pacific Blue Cross CEO John Crawford
John Crawford
27 Ratings
Pros
Cons
  • "Lots to do to make PBC a progressive company; however, it's a good career opportunity for anyone who's looking for this type of experience(in 7 reviews)

  • "Parking, unionized sense of entitlement,(in 7 reviews)

More Pros and Cons
  1. "Mostly Positive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - N/A in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time for less than a year

    Pros

    Flexible Start Time Convenient Location Mostly Friendly Staff

    Cons

    No Flex Schedule for Exempt Staff No Work from Home Policy Culture, Direction and Team Building are Lacking Very Pro Union

    Advice to Management

    If you are seeking to keep up with other large organizations in recruiting and, most importantly, retaining young talent, the policies of PBC needs to be updated. Flex time for exempt employees, formal work from home policy would be a great place to start.

    Pacific Blue Cross2019-10-15
  2. Helpful (1)

    "Fun, Rewarding, and Positive Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time for less than a year

    Pros

    Great culture, friendly staff, amazing facilities, clear communication and a friendly HR team.

    Cons

    Unable to locate at this time.

    Advice to Management

    Keep up the great work!

    Pacific Blue Cross2019-09-04
  3. Helpful (1)

    "Assess and enter Dental claims."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Dental Benefit Examiner in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time for more than 10 years

    Pros

    Flex Time, can make up hours in order to take an day off.

    Cons

    No more overtime.

    Advice to Management

    Quit hiring temporary people. Give us back the overtime.

    Pacific Blue Cross2019-08-06
  4. Helpful (1)

    "Opportunity for professional and personal growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ability Management Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time for more than 3 years

    Pros

    Awesome leadership team who listens and supports you every day. Constantly looking to improve the workplace environment for staff.

    Cons

    Roles within the bargaining unit are based on seniority - may be difficult to retain / grow new talent

    Pacific Blue Cross2019-07-25
  5. Helpful (1)

    "Great On-boarding Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Internal Auditor in Burnaby, BC
    Recommends

    I have been working at Pacific Blue Cross full-time for less than a year

    Pros

    Smooth on-boarding process Well Organized introduction about the Company Warm and Welcoming team, very helpful

    Cons

    Have a better system of maintaining resume so that the most updated and recent resume is used for interviews

    Pacific Blue Cross2019-07-19
  6. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - NONE 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pacific Blue Cross full-time

    Pros

    Good place to work with benefits

    Cons

    None really other than parking

    Pacific Blue Cross2019-06-23
  7. Helpful (1)

    "Dedicated and progressive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager, Change Management in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time for less than a year

    Pros

    The company is dynamic and is definitely evolving and progressing with the times. There are some interesting projects on the go and all very much focused on improving the member experience and creating a strong company culture.

    Cons

    Like anywhere there are areas to improve but it's great to see they are looking at everything and determined to find solutions to meet the needs of the staff and members.

    Advice to Management

    Keep doing what you're doing.

    Pacific Blue Cross2019-05-28
  8. Helpful (1)

    "Okay place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I worked at Pacific Blue Cross full-time for more than 10 years

    Pros

    Union benefits are great for families Flex time Vacation Pension

    Cons

    No consistency throughout the departments

    Advice to Management

    Just treat people like they are people and not cattle

    Pacific Blue Cross2019-06-05
  9. Helpful (1)

    "With no sense of direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Burnaby, BC
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Pacific Blue Cross full-time for more than 5 years

    Pros

    Great benefits package for staff

    Cons

    Failure of corporate governance . Lack of vision from Sr Mgmt. Extremely toxic environment. Obsolete technology .

    Pacific Blue Cross2019-06-26
  10. Helpful (1)

    "awesome company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pacific Blue Cross full-time

    Pros

    great benefits, great working environment, great colleagues

    Cons

    not I can think of

    Pacific Blue Cross2019-05-06
Found 87 reviews