Pacific Companies Reviews

4.5

87% would recommend to a friend

(68 total reviews)
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Gary Cook

95% approve of CEO

90% positive business outlook

Pacific Companies has an employee rating of 4.5 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pacific Companies employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

68 reviews
1.0
12 Oct 2018

Perm Recruiter

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice facility and nice location

Cons

Low salary rates with a long time for increase opportunities, Unsupportive management after initial training , Difficult team members, Bad communication, Toxic environment, Huge turnover, Lack or courtesy.

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Pacific Companies Response
7y
Thank you so much for your review. While it can be difficult to read your remarks we appreciate your candor. We are constantly working to improve as an organization, so we take feedback very seriously. In your review you mentioned that we have low salary rates as well as a long ramp up time for increased opportunities – we are always evaluating our compensation structure and our complete compensation structure is extremely generous compared to industry standards. As for ramp up time – we are very transparent in the interview process that this business takes some time to learn and master. In any job – you learn about 80% of the business in the first 2 years – our industry is no different. Management is extremely supportive of all our staff – we abide by an open door policy and each recruiting teams senior management has decades of cumulative recruiting experience and openly invites one on one training and happily takes time to instruct offer guidance and lend a hand. There is no one in management here that would not put down what they are doing to help our staff. Our Executive Vice Presidents constantly state that they are available even on weekends for our staff. As for turnover, 50% of our staff has not turned over this year. We do our employee retention calculations every quarter and our employee turnover rate has been at 10.6% this year and our retention rate has hovered between 85%-90% quarter over quarter for the last two years. Once again, thank you for your review and we are sorry your experience with us has not been a pleasant one.
3.0
2 June 2021

Mixed bag

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive benefits, flexibility if you know how to negotiate, lots of room for growth. Management works with you when life happens and you need to be out of the office.

Cons

Micromanaging workplace, they push push PUSH you to always do more. The burnout is insane. In my 3 years there, more than 40 recruiters quit. If you have recruiting experience, you seem to last longer, but if you are new, this is the place to get started and move on to a better paying job with less stress. If you see the other half of the office and they say it's for "expanding", yeah, they've been in that space for years, and say that at every interview. The turnover is simply too high to ever grow into the space. Ask for work from home benefits, and negotiate a higher rate than what they first offer, no matter what position you are applying for. Just because you have been with the company for years does not exclude you from being put on a PIP when a pandemic happens and numbers start to tank, so you feel like you have to watch you back, and job, constantly. They do not give cost of living raises, you have to fight for any raise you do get. Weekly, you will meet with one of the partners that own the company for a check in. This starts off nice, they can fix issues easily, but quickly becomes overbearing. Can't get a placement quickly enough? What could you have done better. Any issue outside your control becomes YOUR issue you should have predicted with your crystal ball and you have to give a weekly status update on how every aspect of your job is going. Notes are taken. You are asked about progress the next week, if not sooner.

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Pacific Companies Response
5y
Thank you for your review. I want to take this opportunity to address a lot of the review as this person was on our administrative team and is commenting about a lot of things from our management team and recruiting teams of which she was not member. With regards to her comment about micromanagement it is just false. One of our core values is accountability and we are proud of that and tell everyone in the interview process that we have an accountable organization. Micromanagement is when you meet several times a day about the same thing, we only meet once a week, and you are either on track or off. If you are off, we identify, discuss and solve the problem. One of the big reasons why we are growing on average of 30% a year is because we are all accountable to our teammates, clients and physicians we work with. If you are reading this review and you are not accountable...than Pacific Companies would not be a good fit. As far as the expanding comment.... that is misleading as well. She is correct that we have not filled our CA office space as quick as we would like, but there are several factors that are not mentioned First, we have strategically decided to grow our Dallas office and we have done a lot of our hiring and expansion there including a new office that triple the size of our old office. Secondly, as she mentioned we are just coming out of a global pandemic in which much of the staffing industry suffered 30-50% losses (and we did not). To say we are not growing is false as we just hired several new people and was just awarded for a 6th year in a row the INC 5000 fastest growing companies. The reviewers 'comments about PIPS, turnover and compensation is somewhat true but needs a lot of context that she would not have as she was not on our management or recruiting teams. As we have said in many of our past responses, we do believe in process improvement plans and we have had many of our recruiters and sales staff who have been on one and are now top performers. This reviewer has never been a recruiter or salesperson and doesn’t understand that all good companies have PIPS for non-performers. The bad companies that don’t care just fire you with no PIP. We genuinely care about people and want to see them improve instead of drowning. I am surprised by this comment as the reviewer is accountable and was never on a PIP. I think it more hear say from recruiters (friends) that were upset that they were terminated for poor performance. What the reviewer does not know is that we give recruiters/sales staff at least 90 days to improve and in many cases more if they are putting in the work to improve. The last thing we want to do is spend a ton of time training and money on a candidate just to turn around and let them go. At the same time, I personally would not want to work for a company that tolerated poor performance. I understand that she is looking at it from a friend's point of view...but if she were the EVP of that division and the person didn’t have any placements for 3- 6 months.... what would she do? Without performance and profit a company will go out of business and then everyone will lose their job. Yes...we have turnover and so does every other staffing firm in the world. Staffing is a tough business, and it is not for most people. Our turnover is no more than any other company...actually it’s a lot less. A lot of people want to get into staffing because of the income potential but then discover that is not the job for them. Conversely, we have many people that have been with us for many years and will never leave. We would not consistently win best places to work (incluing two this year)and fastest growing if we were a bad company. Having said that, there will always be people that will decide that they want to take a different path including this reviewer and that is ok and we wish her all the best. The compensation part is misleading as well as she is looking at it from an admin position instead of a sales/recruiter position. This person as stated was given raises, but I am sure her recruiting friends said they didn’t get one. In a sales position/ recruiter position you can give yourself a raise everyday thorough commission. We have many of our recruiters making in the top 1-10% of income in the country. Again...she wouldn’t be privy to that information as she wasn’t on the team that she is commenting on. If you are reading this review and you want to be a part of a team that is accountable, driven and team focused with excellent income potential....than I encourage you to reach out to learn more about us first hand. Pacific Companies is an extremely transparent organization, and we would be happy to answer any question you may have.
1.0
22 Apr 2019

Horrible Experience

Recommend
CEO approval
Business outlook

Pros

Traveling was the best part for me.

Cons

Horrible management. Felt like a pyramid scheme. The top dogs made a ton of money and us (the recruiters) barely made a dime. I busted my butt to do well and still did not move up. I am glad I stuck it out for as long as I had because it brought me to a bigger and better opportunity else where. There was also a lot of drama and coworkers dating each other which can make for an uncomfortable work space.

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Pacific Companies Response
6y
Thank you so much for taking the time to write a review on your experience here. As a management team, we always welcome feedback from our staff (current and former) because it helps us as an organization. There are a couple of things I would like to talk about. First and foremost we are NOT a multi-level marketing firm. We have a Senior Talent Acquisition specialist that spearheads all of our internal hiring. The senior recruiters merely train and mentor our new associates to become the best recruiters they can be. It is very common practice for entry level staff in our industry to come in and be an associate for 6-12 months. After this time period they become full blown recruiters and run their own book of business and are compensated in the same way all of our recruiters are. We don’t even give overrides here…so I can assure you that there is no multi level marketing or pyramid scheme occurring here at Pacific Companies. Secondly, we do not have much drama at our company. In fact, one of our core values is no drama. I can assure you that in my 1 year onboarding meetings with our staff, they always say that it is there favorite core value and it is one of the things they love about working at PC. I have worked at other companies…and this is by far has the least amount of drama I have seen at a company. All companies will have some drama, but we do our best to keep it out of the organization. Although we don’t encourage romantic relationships in our office… we also don’t have a policy against it. We do not have a non-fraternization policy in place at Pacific Companies as we like to stay out of our staffs personal lives. Having said that…I have only seen one relationship since I have been here. For any readers reading this, the Partners at our company, including Gary, take very good care of our staff. We offer full benefits (medical, dental and vision, 401 with match), a number of paid holidays and ample vacation time and sick days. Our Partners have an open door policy and are in attendance at all our company lunches, meetings, and outings. We win best places to work yearly and that is voted on by our staff. Once again, thank you for your thoughtful review and wish you the best in all your future ventures.
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Glassdoor has 68 Pacific Companies reviews submitted anonymously by Pacific Companies employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Companies is right for you.