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Pacific Service Credit Union

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Pacific Service Credit Union Reviews

4.2

86% would recommend to a friend

(16 total reviews)

Jenna Lampson

100% approve of CEO

79% positive business outlook

Pacific Service Credit Union has an employee rating of 4.2 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pacific Service Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

16 reviews
5.0
16 Mar 2021

Extremely positive experience!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely enjoyed working at PSCU, really liked my team and overall a very positive experience! There are many highly tenured employees which is a good reflection on the credit union. They also like to promote from within which is amazing. It's a fun place to work, there are always fun celebrations. I also love that everyone would decorate their department/cubicle areas for different holidays, and birthdays and anniversaries are celebrated. You are recognized for going above and beyond.

Cons

Is it a perfect place to work with no issues? Of course not. No organization or company is perfect. Since there are so many tenured employees, it is great but can also result in challenges. Being open to change, being careful with favoritism, being inclusive. These are always areas for organizations to work on.

2.0
10 Nov 2019
Recommend
CEO approval
Business outlook

Pros

The benefits are great. Paid 100%!

Cons

Lack of sufficient training. Communication is poor. Performance reviews and development of goals is almost nonexistent. Most of management expects perfection, and belittles you if mistakes are made. Sufficient policies are lacking and some out of date. Overall I would not recommend this employer.

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Pacific Service Credit Union Response
6y
Thank you for your review. The credit union is proud to offer a generous benefits package and it’s wonderful to see that it left a positive impression on you. We’re truly sorry to see this description of your experience. At Pacific Service Credit Union, we care deeply about our employees. The management team together with our new CEO has recently created and rolled out; a cultural roadmap complete with core values, as a commitment to evolving our culture. Please email me directly to discuss your experience and ideas to improve.
5.0
8 Apr 2024

Great Place to Settle Long-Term

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Overall company culture is very positive. A lot of smart and friendly employees and majority have a positive attitude which helps foster a positive work environment. Great benefits that are mostly company-paid. Hybrid work from home schedule. Beautiful new corporate office building located by everything you would need. Work/life balance (this may depend on department). Annual bonus for all employees.

Cons

Some of the very tenured employees have an "old school" way of thinking and doing things. The mentality of "well we've always done it this way" doesn't serve the company or it's employees well. The positive is that the company as a whole is trying to change this way of thinking, it just takes time.

Viewing 1 - 3 of 16 Reviews

Glassdoor has 17 Pacific Service Credit Union reviews submitted anonymously by Pacific Service Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Service Credit Union is right for you.