Pacifica Hotels Reviews

3.1

52% would recommend to a friend

(108 total reviews)

Matt Marquis

58% approve of CEO

45% positive business outlook

Pacifica Hotels has an employee rating of 3.1 out of 5 stars, based on 108 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacifica Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

108 reviews
1.0
30 June 2016
Recommend
CEO approval
Business outlook

Pros

They offer a free lunch and discounts on the rooms and stuff.

Cons

They overwork you and you have no control over a schedule. They are always understaffed so you end up working 6 days or more per week. They also do illegal things like making you confirm payroll hours and get into your uniform before clocking in or after clocking out. They also do not provide any breaks aside from one 30 minute lunch.

1.0
25 Aug 2016

Bullying Tactics

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company has such promise to be a true leader, it is very unfortunate the culture they are manifesting is so fear driven and hostile.

Cons

This company has lost what made it almost tolerable to work for. The new regime that is in place at corporate has taken to leading their managers by fear, intimidation, harassment and downright bullying. What's worse, is they don't own that fact, they play this game with their gm's about "being a leader by example" but they don't walk it themselves. It's a very demotivating place to work, and I feel sorry for those who feel they are "stuck" working under these conditions. I am sure the company's founder wouldn't allow what is currently happening. Very very sad, for a company with such an opportunity to shine, they are wasting it with this unbridled ego, power and control driven corporate management team.

avatar
Pacifica Hotels Response
9y
Thank you for your feedback. We are very sorry your employment experience wasn’t ideal, and invite you to speak to a People Services representative in person. Please call Alie at (949) 596-7974 to further discuss your concerns. We wish you the very best!
1.0
5 June 2017

Marina del Rey Hotel - worst job of my life

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Hotel located on beautiful peninsula - salary reasonable (but not worth it) - fellow co-workers and hotel manager - great restaurant

Cons

- corrupt culture, even illegal - very high turnover rate - General Manager unprofessional - some managers not pad bonuses and treated very unfairly. - witnessed fellow employees being written up or fired for things that never happened to try to 'push them out' - employees doing drugs/ drinking on the job and caught NOT fired or written up - no structure, disaster - Very long hours as doing to the job of 3 people. not compensated but rather told to manage time better. - outdated systems - extremely corporate, no flexibility - Director of Sales horrible, untrustworthy, completely unprofessional, and disrespectful. knows how to decorate but nothing about rooms or sales.

Viewing 1 - 3 of 108 Reviews

Glassdoor has 110 Pacifica Hotels reviews submitted anonymously by Pacifica Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Pacifica Hotels is right for you.