Pros
money - usually around $10/hour in tips working inside depending on the location, and around $20/hour in tips as a driver, depending on the shift and location.
Cons
- They keep so many truly awful employees, ranging from just plain lazy, to uncomfortable, and finally to abusive. Drivers can get 10s and 10s of personal complaints from coworkers AND customers without getting in trouble. I have seen absolutely heinous, unreal behaviors from some of these people. This is partially because Pagliacci has a constant fear of being sued again. If you work here, you will notice this in a lot of ways they perform their operations, often in very gross ways. - A LOT of people in management positions have no real qualifications that placed them there. Perhaps, most. They are not trained well at all. They are not necessarily looking for competent people, but people who will obey without a word and relay the corporate manipulations, even if they are terrible workers or humans. There is VERY high turnover for mgmt. Also, they have a history of promoting people based on the way they look to appear more inclusive. Analyze everything they say and do through a lens of skepticism. - They don't fire based on at-will employment if you are merely bad. You can generally show up late daily, NCNS, and be unpleasant and lazy all the time, so long as you don't physically a**ault someone in front of a manager, essentially. It depends on the GM but this is a general pattern. - There is a LOTTTT of corruption and favoritism within Pagliacci, including the fact that the department that is supposed to be resourceful for humans is just 1 person who is blood-related to the CEO. It should be illegal. They are there to protect the company. Not you. They have responded extremely poorly on countless occasions to serious matters. - They virtue signal so badly. They claim to care so much about zero-waste but absolutely do not. It's all a big facade. They only care about the optics of everything they do. Their good deeds always have to result in a big public show, when very often, they are just trying to get tax breaks. It feels like a cult with the rampant propaganda. The worst part is, I think like 40% of employees are fooled or at least playing along. At least these people lighten the mood at work for those of us who can't tolerate it. - They DO NOT EVER value or reward hard work. They do not give merit-based raises. Only a $1 raise at 5y and 10y or something insane. It does not matter if you are a one in a million hard worker. They ONLY want to use you. And if you mention wanting a raise, they will give you the cold shoulder from that point on. The point of their occasional praise is to make you feel special and make you work harder for the next crumb. It's not actually that they appreciate you. They have explicitly stated verbatim that GMs "need to find their workhorses and manage them." Implying that it's not a priority to manage the lesser employees. And they truly don't. - they lie and manipulate and avoid just saying what's really going on SO often. You can never get a straight answer from management. Everything is always on the hush and passive aggressive. I think they like the high turnover because it ensures that they are only left with employees who they feel they can easily manipulate and/or who will obey them without a peep. If you are a truth-teller, you will be on a watchlist. It feels like 60% of people hate working there but just do it for the $. And if you can tolerate it, do it! There is so much I left out or am not allowed to say on here. I have had 5 home stores total (my choice to transfer each time), and worked at many other stores to pick up shifts. I've heard the best ones are Columbia City and Mercer Island ($ and environment). I've also heard Eastgate is a nightmare to work at, but that cook tips are really good at least.