Pros
-Benefits package is very good -Expenses are reimbursed in a timely manner -Investments and improvements are currently being made to the CRM, including a recent addition of a CRM administrator who is making the software more useful and more user-friendly. -Investments recently made into strategic selling tools and training
Cons
-No process in place for training a new sales representative. It is encouraged that you read the internal 'playbooks' for answers to product questions before you reach out to anyone within the organization for help. -Extremely difficult to meet the combination of field requirements and reporting requirements that are asked of you. It is a stressful environment, as a result. -It is company-wide culture to compare sales staff ‘by the numbers’ – monthly calls tick off items such as: who had the most face to face calls, who had the least, whose numbers are in the green, whose are negative, etc. There is little to no focus or recognition for actual projects won, personal contributions made, over & above activities, etc. -Sales management focuses more on ‘how’ you got to the end result than the end result itself. The intense focus on 'box-checking' is creating a sales culture that is more concerned with completing a ritual of daily and weekly tasks rather than executing quality sales calls and activities or building relationships with clients. -High turnover of sales reps -No strong marketing campaigns or branding initiatives in place. It would seem that each sales rep has developed their own sales tools. Everyone is using something different in the field. As a newcomer, it is hard to know what is available to you or how to get it.