Upper management is not trained well enough to support staff, lower tiered staff has to pick up slack for minimum compensation, keyholder position requires too many responsibilities for the base pay offered, boring workday, employee schedules not respected.
I was promoted quickly after I started working as a sales associate.
Cons
When Paper Source was bought (by the same company that owns Barnes & Noble), many stores were closed. I was technically hired as a "temporary" keyholder as I was hired during the holidays though I stayed on well past this time and maintained my position. Due to this status, when other stores in the surrounding areas closed, a keyholder from another store was given my position. I was offered to stay on as a sales associate again but with significant costs to my hours and a reduction in pay.