Papercheck Editor/Proofreader reviews

2.5

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(2 total reviews)

Darren Shafae

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2 reviews
3.0
9 Apr 2016
Recommend
CEO approval
Business outlook

Pros

A good place to get your foot in the door of editing, or if you are an aspiring writer and need to pay the bills, or you just need to pay the bills. Laid-back environment that can be quite social. I recommend the service to customers who need a quick turnaround.

Cons

It was not a place for someone like me who has a lot of experience in editing and had built quite a career in the field. If you want to take pride in your work and put your best into it, this is not the place. Neighborhood was unsafe; I had to deal with street harassment on the way to work almost daily; and coping with the noise and marijuana smell on the street did not help me focus on the demanding, ever-increasing work queues. As a result, customers should not expect one-on-one support or near perfection from this service.

2.0
14 May 2014
Recommend
CEO approval
Business outlook

Pros

The clients; while many were challenging, to put it mildly, there were some truly outstanding clients who truly sought to improve their writing through repeated business, often conducting interesting work or research, and sincerely appreciated editors' efforts and willingness to offer suggestions for improvement. The staff; truly, the team of editors is comprised of some remarkably brilliant and accomplished individuals from myriad professional and academic backgrounds. That they all ended up at Papercheck was and remains a mystery to me.

Cons

Missing the opportunity to continue engaging with some of my favorite clients is, without exaggeration, my sole regret upon leaving this company. To say that our management was unresponsive would be a tremendous understatement. Simple requests (and new ideas to improve both customer service and back-end workflow) went unanswered for months and, at times, seemed entirely discouraged. The working environment, particularly during the busy seasons (midterms and final exam periods, especially) was socially and mentally crippling -- the workload was simply inconsistent with the staffing structure day to day in the office. Combine these issues with perennial construction in the building (which makes it hard to concentrate on detailed editing), along with a company culture that demands silence in a room full of people, and you have a working hellscape.

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