I was forced to give 1 star for this rating otherwise i would have given nothing.
This company sucks. HR has no intention on putting proper policies and procedures in place. Depending on who you are, things may or may not apply to you. HR IS SHADY and that’s from the top down. Deceptive, unethical poorly managed and no sense of direction sums up that department. Friends promote their friends giving 50 and 60k increases. People are in positions that they are nowhere near qualified for. NO COMMUNICATION and certainly no consistent fair way of doing things and HR is the center of office politics. Their desire to keep their jobs, and earn a bigger salary and their next promotion, keep them from acknowledging the legitimate employee point of view.
HR must provide flawless administration services while also operating as a strategic partner to the business. You WILL NOT get this at Surterra. The HR team also advocates for employees and champion’s organizational change, you WILL NOT get this at Surterra. HR Employees Are Incompetent and it appears that they find untrained, uneducated employees with little experience working in a professional HR office and don’t know what they’re doing with employees or in HR. Instead of addressing actual problems in real ways, their answers are to plan potlucks, send flowery emails, have a beer with your team doing Friday in office drinking time and basically ignore the elephant in the room and that’s if you even get a response to requests and/or emails. They don’t tell the truth about how they handled an employee situation. They misrepresent the employee’s story to management and I’m sure in court too. HR staff is untrustworthy because they lie to cover up their mishandling of a situation. Keep everything in writing because the HR people who seemed oh so sympathetic to you while you were in the situation will LIE-LIE-LIE. IT…what’s that. EVERYDAY there is an issue and no one seems to care to fix it. There is a constant turnover in leadership when really, they need to just start over. Everyone is on a different page, might even be in a different book. People have nervous breakdowns and lose it there, I did in just 2 months. Unless you enjoy that sort of thing, it's hard to believe that you would be happy at Surterra. If you speak up you will be cast-out and fired for not being on the bandwagon contrary to them telling you it’s okay to disagree. There is no career progression plan, no training and resources on Career Development Plans. You are asked to do things that compromise integrity as the company cuts corners and tries to get around regulation. Do yourself a favor and RUN IN THE OTHER DIRECTION, this is a horrible, toxic, not the dream job and make no mistake, THEY DO NOT CARE ABOUT THEIR EMPLOYEES. Whatsoever. Read the reviews and pay attention to those that aren’t all fluffed up and flowery. If Glassdoor allowed for names, I could really share explicit examples.