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Patelco Credit Union

Engaged employer

Patelco Credit Union Reviews

3.7

65% would recommend to a friend

(225 total reviews)

Erin Mendez

62% approve of CEO

64% positive business outlook

Patelco Credit Union has an employee rating of 3.7 out of 5 stars, based on 225 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Patelco Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

225 reviews
2.0
11 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Patelco offers a great benefit package to their employees. Most former peers were honest, hardworking and trustworthy people trying to earn a living for their families. People seem to genuinely care for one another.

Cons

Management has significantly brought down morale. Employees are left guessing which direction the company is going in. One year it's about numbers and sales, the next year it's a new CEO and numbers don't matter. New leadership methods are imposed on managers and supervisors who greatly lack in proper training themselves. Branches, departments and the call center is extremely understaffed and employees are forced to work odd schedules with no consistency. Employees are micro managed by unexperienced supervisors that are thrown into their positions with no leadership skills or training. The atmosphere is pure intimidation and regular employees do not have a voice.

2.0
27 Dec 2015

Hard place to work.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some people are left that are smart and kind. Benefits are still good. Coffee is free. So is the water.

Cons

The CEO Leads with fear and intimidation. She has not yet figured out how to lead a team. Instead, the management tactic she employed was to fire or force out anyone she perceived as not on her team, i.e. there before she was hired. Once she realized that the "off with their heads" strategy was resulting in a lot of potential lawsuits, tactics changed. They seem to have stopped firing people and just made the place so unbearable that anyone who worked there before the new CEO arrived would quit. See the steady stream of departing "team members"...That said, the pay is good when you're higher up, so people hang on to the jobs they have. Work /life balance is a joke. It all depends who you work for, and what level you're at. Too many fire drills. Too many failed attempts at launching projects. Everything is late or worse, launches before it's ready because someone promised a date and then was too afraid to admit to the CEO the problems encountered along the way. So many new people that no one knows how to do anything. Those of us still here end up patching things together just to keep the lights on. Some managers that are left are good and treat you right. They manage to shield you from the stuff going on above so you can actually do what you were hired to do. Others just pass the craziness on down the line. Anyone with a brain is looking, and that's why there are so many openings.

1.0
21 Jan 2016
Recommend
CEO approval
Business outlook

Pros

They have great benefits and encourage workers to use them. They do their best to help members who need special attention and want to educate members about their finances.

Cons

I was hired to do one job and quickly found out that I would be doing 3 roles instead! From the beginning I was NOT set up for success. My failure was their failure yet no one took responsibility to ensure I had all the tools, knowledge and support to do my best. There was: No training about products and services - how does this happen when you're working in the marketing dept.? I was told instead to go on the company intranet and read. No time when I snowed under with deadlines. Hostile co-workers who were not only uncooperative, but unprofessional in their behavior and it was not eliminated immediately and prevented me from doing my best because it required teamwork to get projects completed. Thankfully there were a few who saw my skills as valuable but it didn't extend to my boss who had a "I know you can do it" response. My weekly meeting with my manager that was promised upon my arrival rarely happened and they were often hard to reach. I was left to swim or sink as I worked- creating an unnecessary stressful work environment. There is no room to learn anything new in a reasonable manner and the deadlines are constant and crushing. Nearly everything was urgent no matter how many times it was organized by priorities. I was told I wasn't meeting expectations and the feeling was mutual at best. I felt thrown to the wolves, bullied and unappreciated. I can honestly say I have never experienced anything like this in my 20 year career in corporate work. I was lucky enough to make some incredible professional and personal friendships with many there, so there were some bright spots and a holiday bonus, but it doesn't erase the issues that has caused that department to flourish in constant turnover. I left angry because I rejected a lucrative contract with a major bank that I could have still be working. I believe their intentions are honorable but the results don't show and I would never recommend to a friend to apply for work at Patelco headquarters. Just being honest.

Viewing 1 - 3 of 225 Reviews

Glassdoor has 238 Patelco Credit Union reviews submitted anonymously by Patelco Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Patelco Credit Union is right for you.