PayRetailers Reviews

3.1

56% would recommend to a friend

(31 total reviews)

Juan Pablo Jutgla

49% approve of CEO

46% positive business outlook

PayRetailers has an employee rating of 3.1 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayRetailers employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

31 reviews
1.0
31 Oct 2024

Sinking ship

Recommend
CEO approval
Business outlook

Pros

Coworkers that despite everything that’s constantly going on, put the best of themselves both professionally and humanely. But again, this is their own merit, not the company's.

Cons

Summary: Sinking ship, don’t hop up unless you like to live in crisis mode and constant fear of being part of the next massive layoff without a single explanation or human treatment. There is a complete lack of vision, direction and common sense from the very top. Constant changes of priorities and expectations without clear communication or transparency about it. This not only affects the work environment in the worst possible way but gives absolutely no confidence that this is a company that has a good future ahead of it or that will hold through hard times. The product itself, what’s supposed to be the heart and soul of the company, is falling apart because it was built on bad decisions on top of bad decisions and due to the incompetence of those who decide and that should realize what’s really going on, it will only get worse. You’ll do what you are told to do, it will fail because it was badly conceived from the beginning and then you’ll be lectured to do better and will have to run like crazy to fix it. Crisis mode is permanent and for what concerns an employee, that translates into unbelievable levels of stress and subsequent burnout. As for opportunities and compensation … Imagine you are hired to do A. You do it well, so now you are supposed to do A, B and C but your payment will be A all along and it will be labeled as ‘this task is everyone’s responsibility’. There are no formal career paths, and directives to earn a career/salary increment don’t exist so if you’re lucky enough and they don’t change things along the way into something unachievable and senseless you’ll get an annual bonus and a cold thumbs up from some manager. A good career investment is to befriend the right person it seems and doesn’t even guarantee anything for certain. Human resources department should be called resources since the human part was lost a long time ago if it ever existed. As an employee here you are on your own and no one will step up for you when injustices are made. It’s only normal that in such an environment you see the worst of people flourish, that’s what fear of losing the job out of the blue, being punished and a constant sense of being lost and not valued does to people.

1.0
31 Mar 2025

Worst company to work for - Stay away

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people are amazing and make the company

Cons

1) senior management doesn't know what they are doing 2) product doesn't work, they have issue with the payment methods all the time 3) no direction, the management team doesn't know what direction they want to go and it feels like leading the blind leading the blind 4) no strategy, they change there mind all the time one week it's we are doing this and the next week we are not doing it 5) very expensive, they charge far to much for fees. I would understand it if it worked 6) terrible company, they have fired 80+ people in the Bulgaria office in one day. 7) middle management are to scared to say anything to senior management because they are scared to get fired 8) they really like to micro manage everyone in the team with pointless tasks 9) no loyalty to their staff, they really do not care about people and only believe they are their property 10) treat staff normal staff like children

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PayRetailers Response
1y
We’re sorry to hear that your time at PayRetailers wasn’t as positive as we would have hoped. We appreciate your feedback and take it seriously as we work to improve our company. We wish you the best in your future career.
1.0
26 Nov 2024

Unstable Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The colleagues in your team

Cons

Be careful, is a company that it is going through restructuring and workforce reductions. The work environment can sometimes feel challenging and less collaborative. There is no clear structure for future plans. Communication issues

avatar
PayRetailers Response
1y
We’re sorry to hear that your time at PayRetailers wasn’t as positive as we would have hoped. We appreciate your feedback and take it seriously as we work to improve our company.
Viewing 1 - 3 of 31 Reviews

Glassdoor has 122 PayRetailers reviews submitted anonymously by PayRetailers employees. Read employee reviews and ratings on Glassdoor to decide if PayRetailers is right for you.