Paya Reviews

3.0

48% would recommend to a friend

(78 total reviews)
avatar

Jeff Hack

52% approve of CEO

44% positive business outlook

Paya has an employee rating of 3.0 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Paya employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

78 reviews
4.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

I loved the people I worked with, the team, management, and complimentary teams I worked with. Everyone was lovely, helpful, kind, and available when you needed them. No formal training, on the fly, create your own documentation or notes, great experience into the payments world, and overall a great experience. We had amazing work/life balance before the merger. I was in this role for 2.5 years then left briefly and came back to another role for another 2.5 years.

Cons

The CEO I had is no longer there, but he was amazing to get to know and work for. Training could be better overall but with such a small team, it's difficult. You learn on the fly, leadership could have been better overall, but that's with any small company, feeling as though you aren't heard with some of the needs each department require, but overall, not too many cons personally.

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Glassdoor has 87 Paya reviews submitted anonymously by Paya employees. Read employee reviews and ratings on Glassdoor to decide if Paya is right for you.