Penn Foster Group Reviews

2.5

39% would recommend to a friend

(278 total reviews)

Kermit Cook

65% approve of CEO

30% positive business outlook

Penn Foster Group has an employee rating of 2.5 out of 5 stars, based on 278 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Penn Foster Group employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

278 reviews
1.0
18 July 2019
Recommend
CEO approval
Business outlook

Pros

None whatsoever. I usually look for positives amidst chaos, but this experience was just plain awful. The CEO wants to be a "thought leader" in this space, and his ideas sound good, but they're not even being executed through his own staff.

Cons

PF did not value the primarily black staff or culture at AC. They wanted to erase those stories. It was very strange. They were just blind to it. It became obvs to me that the PF employees were scared of *their* higher ups who had poor communication skills. Unfortunately, that behavior manifested itself as the most poorly organized corporate merger I have ever had the misfortune to experience. These people were not nice. They were two-faced and enjoyed power plays. They'd cut you down in front of others without blinking. They couldn't wrap their minds around how AC worked. We had small teams and limited resources, but we just got stuff done. The school was profitable and being run by executives and staff who really did want to keep building a good thing. It was just awful. AC was not perfect, but the staff was pretty happy and enjoyed working together. Such a rare environment. PF destroyed it very quickly. PF dragged us into endless meetings that accomplished nothing. They didn't understand our workloads and division of labor so, instead of helping us keep doing what we were doing and better manage our processes, they treated everybody like idiots. Then they laid off everyone with any tenure (people with decades of experience at AC) and then were surprised that the rest of the staff didn't have any guidance on how/what/when to do particular tasks. PF managers were too young, too inexperienced, and too selfish to be given the task of this merger.

1.0
8 June 2017

Money Hungry Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I honestly can't give any pros to this company anymore. I am only writing this review to save you from the stress. If I could give zero stars I would, 1 star is 1 too many.

Cons

All this company cares about is money. When you work in the call center, whether it be admissions or student services, you will clearly see it is NOT about the students. All management wants is to get paid. They say they "appreciate" their workers but will stab you in the back without a second look. You can work as hard as you want and think you accomplish so much and actually make a name for yourself but then get shot down and taken granted for only to realize you have been "played" and it was all a scam and a lie. They do not care about you, they simply care about the $. This company can't even keep more than a quarter of their training class once on the floor. It is a joke and a waste of time.

1.0
5 Jan 2023

Pathetic

Recommend
CEO approval
Business outlook

Pros

People are in and out of this place so they are always hiring. Deceitful and usury. Management will lie to your face for weeks. pay is meager. The mission is to make more people pay them not actually help them. No recognition or appreciation and the commission is all but allusive.

Cons

3 rounds of interviews and used good references for 15 dollars an hour. AE's got it pretty bad up there too. they are focused on DEI, virtue signaling, and numbers

Viewing 1 - 3 of 278 Reviews

Glassdoor has 296 Penn Foster Group reviews submitted anonymously by Penn Foster Group employees. Read employee reviews and ratings on Glassdoor to decide if Penn Foster Group is right for you.