Does Penn Station pay their employees well?

According to anonymously submitted Glassdoor reviews, Penn Station employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Penn Station. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Penn Station?

53% of Penn Station employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Penn Station 2.9 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Penn Station?

Crew Member (47) , General Manager (32) , Manager (22) , Assistant Manager (19) , Shift Manager (18) , Shift Leader (13) , Line Cook (10) , Cashier (9) , Team Member (9) , Cook (5) , Crew Leader (5) , Associate (4) , Crew Member/Grill Cook (4) , Line Worker (4) , Shift Lead (4)

What are the pros of working at Penn Station according to real employee reviews?

"The people there are great" ((in 15 reviews)); "Flexible scheduling (for the most part)" ((in 13 reviews)); "Great manager, was very understand and did what she could for the team" ((in 10 reviews)); "Casual work environment." ((in 9 reviews)); "Frequent raises, free food, good staff" ((in 9 reviews))

What are the cons of working at Penn Station according to real employee reviews?

"Low pay and worked hard." ((in 37 reviews)); "Terrible management and lots of drama it’s like a freaking high school." ((in 18 reviews)); "Little or no benefits" ((in 9 reviews)); "It was only like a 50 cent raise and you're having to open/close, handle the money, and manage a team of 5" ((in 6 reviews)); "Upper management was always way too pushy and didn't respect your personal life that much" ((in 4 reviews))

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Penn Station

Penn Station Reviews

3.4

53% would recommend to a friend

(364 total reviews)

Jeff Osterfeld

56% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (364 reviews)

Penn Station has an employee rating of 3.4 out of 5 stars, based on 364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Penn Station employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

364 reviews

2.0

30 June 2026

Don't do it..

General manager

Recommend

CEO approval

Business outlook

Pros

the job can build character, SOME of the franchise owners are great

Cons

Pay doesn't suffice for the amount of work and crap we put up with daily. a lot of the franchise owners screw its gms

4.0

17 June 2026

Overall enjoyable

Floor staff

Recommend

CEO approval

Business outlook

Pros

It was a fun working environment and the job was enjoyable.

Cons

Management was unprofessional and rude

4.0

12 May 2026

Chill environment with simple tasks, but it's greasy food

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Chill when it’s not busy Simple tasks

Cons

It’s greasy fast food Depends on owner

Viewing 1 - 3 of 364 Reviews

Jobs at Penn Station