Does Pension Protection Fund pay their employees well?

According to anonymously submitted Glassdoor reviews, Pension Protection Fund employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Pension Protection Fund. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Pension Protection Fund?

76% of Pension Protection Fund employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pension Protection Fund 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Pension Protection Fund?

Analyst (8) , Actuarial Intern (6) , Anonymous (4) , Manager (4) , Pension Administrator (4) , Recruitment Partner (4) , Accountant (2) , Administrative Assistant (2) , Administrator (2) , Apprentice (2) , Contact Centre Advisor (2) , Customer Service (2) , HR Assistant (2) , Human Resources Advisor (2) , Human Resources Manager (2)

What are the pros of working at Pension Protection Fund according to real employee reviews?

"Work life balance is good" ((in 13 reviews)); "Good pension" ((in 12 reviews)); "Great culture and collaboration." ((in 11 reviews)); "Nice company and great colleagues" ((in 9 reviews)); "Good Leadership, flexible working, good work life balance, opportunities to develop yourself and a friendly place to work that is constantly changing which means that you are always learning some new." ((in 8 reviews))

What are the cons of working at Pension Protection Fund according to real employee reviews?

"Severe lack of disrespect for a professional in my field, inability to understand people leadership, a lot of talk and little action, almost zero succession planning and career progression." ((in 7 reviews)); "Salaries are benchmarked below comparable city roles, minimal progression and bonus" ((in 4 reviews)); "bad management which has no field knowledge and is merely focused on processes rather than on delivering results." ((in 4 reviews)); "No pay rise ( you are lucky if you get 1.5% in a year) or progression." ((in 3 reviews))

Pension Protection Fund Reviews

3.9

76% would recommend to a friend

(152 total reviews)

Michelle Ostermann

83% approve of CEO

57% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Diversity and inclusion

4.0

Culture and values

3.6

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Pension Protection Fund has an employee rating of 3.9 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pension Protection Fund employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

152 reviews

1.0

14 July 2019

Do Not Apply

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice people. That is all.

Cons

I have never worked in such an unprofessional environment. There is a horrible culture of pretending that they know what they are doing while they are years behind other companies. Processes are inadequate and antiquated and it seems that it is less a matter of not wanting to but more being inept and uneducated in what should be done. A special mention must be made of the "training department" who couldnt teach monkey to eat bananas. It is in fact probably within this lazy department that all falls apart. Hiding behind the mantra of "you cant teach anything" they then proceed to teach nothing and con the rest of the business into thinking that it was the employee who had done wrong. Many people have either left or been sacked because of there inability to do their jobs.

Pension Protection Fund Response

5y

Thank you for your review, I am very disappointed that you have encountered negative experiences which has affected your opinion whilst you work with us. Please speak to your HR Business Partner if this matter is not in the process of being resolved. From the HR Director

1.0

13 Mar 2019

Two faced management and Quality Assurance

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Nice offices with some great people who are supportive and knowledgeable.

Cons

Too much favouritism, micro managing and a Quality Assurance Team who seem to rule the roost who are allowed to dictate on who stays or goes. They pretend to be supportive and can't wait to see people fail and give impossible targets to achieve. Management bow down to them and deny any wrongdoing. As for the micro managing these people get above themselves taking all the glory for doing very little and then rewarded for this.

Pension Protection Fund Response

5y

Thanks for your review. I am sorry to hear about this; we take these concerns seriously and will ensure we have greater context on the matter during the exit interview process. From the Director of HR

2.0

6 Dec 2022

Claims to help with mental health are not true

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great healthcare package - that’s all

Cons

No pay increases Lack of care for staff well-being, particularly around mental health Bad management

Pension Protection Fund Response

3y

Thank you for sharing this review - I’m sorry to hear that this has been your experience. Although every colleague’s experience with mental health is individual and personal, we do aim to provide a supportive environment and provide training for line managers on this. If you haven’t had this experience I would encourage you to speak to a more senior manager or someone in the HR team; alternatively there are a number of other channels to raise anything that you feel isn’t being managed appropriately. This currently includes our 24/7 Employee Assistance Programme, Mental Health First Aiders, Working Groups, Employee Liaison Committee (ELC), line management and ExCo sponsors. We’re passionate about nurturing talent at the PPF and recognise the importance of formal and informal training. The experience you’ve shared, and the approach taken, isn’t in alignment with what we aim to provide. I’d be happy to learn more about this - if you’d like to discuss this further with me, please do get in touch. Thanks, Katherine

Viewing 1 - 3 of 152 Reviews

Jobs at Pension Protection Fund

Trainee Contact Centre Advisor – Apprenticeship

Croydon, England

·

GBP 24K - GBP 24K /yr

(Employer provided)

View job

Finance Administrator

Croydon, England

·

GBP 26K - GBP 35K /yr

(Employer provided)

View job

Contact Centre Advisor

Croydon, England

·

GBP 29K - GBP 29K /yr

(Employer provided)

View job

Process and Procedures Manager

Croydon, England

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GBP 63K - GBP 69K /yr

GBP 90K - GBP 95K /yr

(Employer provided)

View job