Does Pensions Ombudsman pay their employees well?

According to anonymously submitted Glassdoor reviews, Pensions Ombudsman employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Pensions Ombudsman. This rating has been stable over the past 12 months.

How satisfied are employees working at Pensions Ombudsman?

80% of Pensions Ombudsman employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pensions Ombudsman 4.4 out of 5 for work life balance, 3.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Pensions Ombudsman?

Caseworker (6) , Administrative (2)

What are the pros of working at Pensions Ombudsman according to real employee reviews?

"Great work life balance and it’s a people organisation" ((in 5 reviews)); "Lots of training and shared knowledge." ((in 3 reviews)); "Overall a lot of very nice people" ((in 3 reviews))

What are the cons of working at Pensions Ombudsman according to real employee reviews?

"Lack of opportunity to progress" ((in 3 reviews))

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Pensions Ombudsman

Pensions Ombudsman Reviews

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3.7

80% would recommend to a friend

(18 total reviews)

Tony King

71% approve of CEO

40% positive business outlook

Ratings by category

4.4

Work/Life balance

3.9

Culture and values

3.6

Diversity and inclusion

3.5

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Pensions Ombudsman has an employee rating of 3.7 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pensions Ombudsman employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

18 reviews

5.0

31 Mar 2026

Flexible and people minded

Caseworker

Recommend

CEO approval

Business outlook

Pros

Great work life balance and it’s a people organisation

Cons

Maybe salary could be higher

5.0

22 Jan 2026

Pleasant place to work

Hr advisor

Recommend

CEO approval

Business outlook

Pros

Really good work life balance Small company hands on approach to matters hybrid working

Cons

low pay but benefits such as annual leave and amazing pension outweigh this

4.0

11 Jan 2026

Good Experience

Caseworker

Recommend

CEO approval

Business outlook

Pros

Positive environment and transparent management system

Cons

Can be difficult to communicate issues to higher ups

Viewing 1 - 3 of 18 Reviews

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Jobs at Pensions Ombudsman

Lawyer (Flexi, Hybrid, Benefits)

London, England

GBP 69K - GBP 75K /yr

(Employer provided)

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Ratings by category

Reviews by job title

Flexible and people minded

Pleasant place to work

Good Experience

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