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Peppermill Resorts

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Peppermill Resorts Reviews

3.7

78% would recommend to a friend

(140 total reviews)

Bill Paganitti

78% approve of CEO

62% positive business outlook

Peppermill Resorts has an employee rating of 3.7 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Peppermill Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

140 reviews
2.0
15 July 2012
Recommend
CEO approval
Business outlook

Pros

As long as you make it to work on time, smile and greet, you will get by just fine. The company has progressed from a small casino to a large destination resort. As the economy took the hit, the Peppermill continued to expand and develop it's brand name.

Cons

There are too many to list, but the company still employs entrenched (stale) management even as it grew to be as big as it is. Many departments "run" themselves, employee meetings are sparse (every two years or so) and your opinion as how to improve even simple problems are ignored. Company perks have been all but removed. A very far cry from satisfactory.

4.0
9 Nov 2014

Spending money in the wrong places

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very talented staff, decent benefits available, management that actually listens, opportunities to learn and expand.

Cons

Very bureaucratic. Extremely difficult to get a raise, even when going above and beyond and surpassing expectations. Upper management chooses to spend money on renovations and material upgrades in opposition to rewarding staff members

1.0
30 Jan 2020
Recommend
CEO approval
Business outlook

Pros

You get to meet interesting people and customers if you work on the casino floor. Some older employees are very nice and awesome people.

Cons

If you are a person with integrity and strong work ethic, this job will break your heart. Peppermill does not pay workers enough to survive on. If you are in a home where a spouse or numerous people are all working, then the pay here is do-able. But if you are single and this is your only source of income, forget it. Some workers here have two or even three jobs to get by. Yet in this job I handled nearly a MILLION dollars cash EVERY... SINGLE... DAY... Talk about depressing! There are tons of people issues and unnecessary drama at Peppermill Reno. People with narcissistic personalities and power trips will make your job hell. I was continually picked on and hazed the entire time I was new and learning. There was so much stupid talk and drama, it felt like high school all over again. People were very clique-ish here. Many security guards working night shift are very young, immature, and horrible at their jobs. Some employees engage in inappropriate conversations on the casino floor within earshot of customers. This is very unprofessional and yet if you point it out, they will pick on you even more, and the hazing and shunning will increase. This job was very hard on my hands. I have repetitive motion injury due to my prior career. I made this disability clear on my application and during the hiring process. Yet I was constantly treated like I was simply weak, and coworkers would make offhanded comments that I just needed to get stronger. It was very hurtful to be treated like a weakling instead of someone with a real disability. Many slot machine locks are not repaired adequately by slot technicians, and my coworkers expected me to simply punch or beat on the machines in order to get the doors open. I would be talked down to if I made sensible suggestions on how to actually repair the mechanisms. So beware of taking this job if you have carpal tunnel, tendonitis, arthritis, or any similar issues with your hands or wrists. The "free meal" provided to employees is also horrible. It is nothing like the food the paying customers get, so don't let that fool you if you are considering a Peppermill job because they throw "free meal" into the job announcement. It is like eating at a B-grade cafeteria at best. Some food is leftover from the buffet several days before. Many workers complain about the food giving them various digestive issues. Stupid motivational posters in employee hallways do nothing to make anyone feel better about working here. I was the SIXTH person hired into the position I had, within one year. Manager was weak and would do nothing to reprimand the employees that are driving new ones away. I had to quit to preserve my own sanity.

Viewing 1 - 3 of 140 Reviews

Glassdoor has 141 Peppermill Resorts reviews submitted anonymously by Peppermill Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Peppermill Resorts is right for you.