Does Pet Food Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Pet Food Express employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Pet Food Express. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Pet Food Express?

36% of Pet Food Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pet Food Express 2.8 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Pet Food Express?

Sales Associate (97) , Assistant Manager (43) , Store Manager (38) , Sales Consultant (35) , Manager (9) , Retail Sales Associate (8) , Lead Sales Consultant (6) , Lead Sales Associate (5) , Retail Sales Consultant (5) , Assistant Store Manager (3) , Retail Associate (3) , Sales (3) , Accounting Assistant (2) , Associate (2) , HR Assistant (2)

What are the pros of working at Pet Food Express according to real employee reviews?

"Great coworkers" ((in 25 reviews)); "Great people to work with" ((in 20 reviews)); "Good training to teach you about the products." ((in 12 reviews)); "Great benefits with the dog food." ((in 12 reviews)); "Great employees to work with, collaborative working atmosphere, and diversity." ((in 9 reviews))

What are the cons of working at Pet Food Express according to real employee reviews?

"Corporate management is poor" ((in 24 reviews)); "Amazing managers are told they aren't doing well enough, even though sales are great and employees are happy." ((in 14 reviews)); "Experience is dependent on individual store managers" ((in 12 reviews)); "Gone are the days of a warm and accepting culture." ((in 10 reviews)); "Managers had awful communication when it came to feedback on performance issues." ((in 10 reviews))

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Pet Food Express

Pet Food Express Reviews

3.0

36% would recommend to a friend

(415 total reviews)

Denyelle Bruno

19% approve of CEO

30% positive business outlook

Pet Food Express has an employee rating of 3.0 out of 5 stars, based on 415 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pet Food Express employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

415 reviews

3.0

3 July 2026

Fun atmosphere but strict management and low pay

Asdociate

Recommend

CEO approval

Business outlook

Pros

Fun vibes and pet friendly atmosphere

Cons

Extremely strict point system and excessive micromanaging for the pay

3.0

12 June 2026

Cute animals and discounts, but micromanagement issues

Store manager

Recommend

CEO approval

Business outlook

Pros

Cute animals, discount, helping customers

Cons

Yikes. Micromanaging, huge disconnect between corporate and in store.

3.0

21 May 2026

Enjoy working with pets, but pay is low

Sales associate/cashier

Recommend

CEO approval

Business outlook

Pros

you work with pets and sell products that aren't evil

Cons

Pay us abyssmal for the amount of work and training required

Viewing 1 - 3 of 415 Reviews

Jobs at Pet Food Express

Retail Sales Associate - La Verne

Retail Sales Associate - Los Gatos

Retail Sales Associate - Sonoma

Retail Sales Associate - Castro Valley

Retail Sales Associate - El Dorado Hills