Petfolk Reviews

No control over scheduling Claim to be a doctor led company but everything seems to be dictated by the Ops team. 1-2 people in particular seem to have disproportionate influence over areas they shouldn’t without being a DVM.

- Constant metric shifts with no time for initiatives to stabilize or succeed before the next priority is introduced - Career growth is undoubtedly limited, with advancement not consistently tied to performance or impact - Significant fragmentation across departments — teams operate in silos with little alignment or accountability - Requests for support are often ignored unless they directly benefit senior leadership priorities - “Startup culture” is used as justification to consistently ask teams to do more with less, without the infrastructure to support it - Culture has drifted away from being people-first; frontline experience does not reflect stated values - People Team feels disconnected from the day-to-day reality of the organization - PTO policies are restrictive, and operational demands make it difficult to actually take time off - Excessive check-ins and meetings that create the appearance of progress without enabling real execution