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Pets On Broadway

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Pets On Broadway Reviews

3.6

70% would recommend to a friend

(16 total reviews)

78% positive business outlook

Pets On Broadway has an employee rating of 3.6 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pets On Broadway employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

16 reviews
5.0
13 Mar 2024

Pretty good

Recommend
CEO approval
Business outlook

Pros

Honestly the owner is really nice and a good person, the impression I got from him is he just wants his employees and his customers to be happy. Idk if theyre still doing this, but they had good healthcare, discounted bus passes and good employee discounts.

Cons

Nothing major, maybe that the line at the register can get a bit backed up during staff meetings.

2.0
7 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Serving a community of people who treat their pets as their family. Helping children pick out first pets responsibly and with full information was a joy.

Cons

Management is not focused on actually managing staff to create a positive work environment. During my time at the store I went from the highest possible annual review and being on track to be promoted and then just a month later was told that I would not be considered for a higher ranking position because a couple of employees found me unapproachable and rude. I worked with management for several months - met with them weekly and followed a strict behavior improvement plan that was essentially "you should smile more" all while I was being bullied on site and gossiped about by other staff. I had proof and was told there was nothing to be done about it. I was told repeatedly every time someone reported an 'issue' with me but when I requested mediated meetings with those who were reporting me, I was told no because management "didn't want to make them uncomfortable". The reports were that I; didn't seem approachable, was scattered, didn't do things the way they should be done (I did things as I was trained to do them), etc.. All of this was going on while I was dealing with multiple personal fires including mental health diagnosis and treatment, all of which management was aware of. After months of work and no progress or help from management, I was told I could leave halfway through my shift. Since I have been let go, many other folks who are neurodivergent have been let go over the smallest of reasons. The things I brought up as concerns were addressed as problematic once they were used as a way to call out management. If you are not someone who fits managements' idea of the perfect worker, you will not last long here.

Viewing 1 - 3 of 16 Reviews

Glassdoor has 16 Pets On Broadway reviews submitted anonymously by Pets On Broadway employees. Read employee reviews and ratings on Glassdoor to decide if Pets On Broadway is right for you.