Pros
Loved the job for 4+ years—great routine, supported the sisters, felt part of something meaningful.
Cons
1. Poor accountability for management misconduct Leadership failed to act swiftly on a serious staff complaint (physical assault), delaying investigation for weeks and prioritizing the accused over employee safety. 2. Unclear or unfair job expectations Housekeeping staff were regularly asked to clean personal spaces (like the house director’s private living quarters), which fell outside official job descriptions and created unnecessary tension. 3. Lack of support during crisis When a workplace safety incident was reported, there was no immediate HR intervention, counseling, or protective measures—leaving employees feeling vulnerable and unsupported. 4. Culture of favoritism over fairness Long-term staff felt decisions (like discipline or task assignments) were influenced more by personal relationships with leadership than by policy or merit. 5. High turnover risk due to unresolved conflicts Without strong mechanisms to address bullying or aggression from supervisors, dedicated employees may feel forced to leave to protect their well-being