Pros
The co-workers are awesome, it's a fun environment if you don't mind loud noises and random cheering. If you learn how to sell a losing team (37 wins in 2 years) for a leisure product to people with discretionary income, you will learn how to sell anything. Use this as a stepping stone to crush it in another sales industry and make REAL money.
Cons
Where do I begin? Extremely LONG read but this is 100% honest and if you want a TRUE glimpse on what it's like on the inside, read on. Management is TERRIBLE. Their business model consists of hiring fresh out of college grads that are desperate to infiltrate professional sports. The reason why this model is flawed is because they can afford to pay us next to nothing (below minimum wage), brainwash us because we have no real prior work experience, and keep pitching the "dream" of professional sports, much of which is overglamorized. They lie right to your face from the get go. They claim an "average SA (Sales Associate) makes high 30's to low 40's per year". This is a blatant lie. First off, you're paid $16,500 base per year. They claim it's 20k, but "it appears as 16,500 for regular base and 3,500 for overtime (which you'll never get the full amount on). Second off, the best SA's last year only made approximately $10,000 in commission (you don't see a real commission report and don't know if they're cheating you or not). If the best reps only made 10k and your base adds up to 20k, you only max out at 30k. All the numbers I'm using here are generously rounded up, so the real salary is MUCH lower. The managers are all first year managers, with little to no management experience. With that being said, a staff of first year managers running a staff of 70+ SA's isn't the best model for success. Their styles consists of EXTREME micromanagement, with a fixed priority on how many calls you make, how much time you spend on the phone and how many hours you stay in the office past work hours. There is ZERO, I repeat, ZERO, work-life balance. Work hours are 9-530 Monday-Friday. From day one, they suggest getting in before 9 and staying past 530 to "stand out". They even added on an extra 2 hours of work for one week with no real notice ahead of time. If you aren't putting in 60 hours of work a week, you're seen as an underachiever that "doesn't want it bad enough". They claim it's a 60/40 ratio to being successful in this role - 60% is the revenue you bring in and 40% is what you bring to the culture. This is absolute BS since they've refused to promote people who crushed the revenue portion of the job and are great for the culture. They play favoritism and promote who they want, for whatever reason. The worst thing about this is that they FEED HOT LEADS to those reps so they continue to look good while everyone else is screwed to fend for themselves. They screwed over one of their top reps by leading them into thinking they were due a management position, only to bring in somebody from a sister company to rule above them. By doing this, they lost the rep who was easily their top producer. They claim team performance has nothing to do with the sales performance. The Sixers have employed the largest sales staff in the HISTORY of professional sports. The team won 37 games in the last 2 seasons. If team performance doesn't affect sales performance, then there would be no need to have 100 sales reps in the entire department. Managers talk a big game, but wouldn't last 2 days on the phones trying to sell the same product we're given.