Does Phoenix NAP pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix NAP employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Phoenix NAP. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Phoenix NAP?

70% of Phoenix NAP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix NAP 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Phoenix NAP?

NOC Technician (7) , Data Center Technician (2) , NOC Engineer (2) , Software Engineer (2)

What are the pros of working at Phoenix NAP according to real employee reviews?

"Free food that is good most of the time" ((in 6 reviews)); "There are some really good people working for this company, it's unfortunate that most of them are being mistreated and are underappreciated." ((in 3 reviews))

What are the cons of working at Phoenix NAP according to real employee reviews?

"Management is the worst i ever had to deal with in my entire life." ((in 5 reviews)); "Low pay." ((in 4 reviews)); "Upper management is extremely unprofessional." ((in 4 reviews)); "Very hostile work environment." ((in 4 reviews))

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Phoenix NAP

Phoenix NAP Reviews

Compare reviews

3.5

70% would recommend to a friend

(59 total reviews)

Ian McClarty

71% approve of CEO

63% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.5

Work/Life balance

3.4

Culture and values

3.4

Senior management

3.3

Career opportunities

3.0

Compensation and benefits

Phoenix NAP has an employee rating of 3.5 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix NAP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

59 reviews

4.0

18 May 2024

Stable

Sre/devops engineer

Recommend

CEO approval

Business outlook

Pros

Stable, low stress level, no micro management

Cons

Depends of team, could be slow progress, no education from inside of company

1.0

15 May 2013

Kids with Money

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Free lunch, decent benefit package. Well funded due their sister company (which is why it was built) that makes most of their money from porn website billing (CCBill).

Cons

What they want one day quickly changes the next. Honesty is not a core value for their management team and there is no loyalty. None of their opperational management team has any business experience outside of this employer as they started as entry level employees and worked their way. The CEO is a chiropractor turned business man who'd rather fly around the world courting porn stars than tending to his business

3.0

5 Apr 2017

Depends on the department and leadership

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I had great opportunities to grow from entry level call center support to Director level. Free lunch is nice - especially for lower-paid employees. Some management teams will listen to new ideas.

Cons

It is all hit or miss. Depending on your chain of command. The owner is a very smart man who knows a little about all aspects of the company - but gets very hyper-focused on micromanaging issues, productivity is much lower when he was in town. He needs to LEAD ("what") and let his staff manage ("how"). There is very little trust. Their sales team has very little direction. Life-work balance and HR are neglected. Too many managerial promotions without leadership instruction. 4 hours of training doesn't cut it. Not all managers will mentor. President is very hit or miss on policy enforcement. A lot of blatant favoritism.

Viewing 1 - 3 of 59 Reviews