Pipedrive Reviews

4.4

86% would recommend to a friend

(361 total reviews)
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Paulo Cunha

95% approve of CEO

76% positive business outlook

Pipedrive has an employee rating of 4.4 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pipedrive employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

361 reviews
1.0
4 Jan 2017

One of the worst tech companies in NYC

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many nice people within the company Some opportunity for mobility in Estonia. Good stepping stone to other tech jobs. Nice perks and workplace design in Estonia.

Cons

Take the positive reviews here with a grain of salt. Most reviews here (if not all) were left upon request from HR and during better times. I mean who really goes out of their way to leave positive reviews? There are few inspiring leaders within the company. There are now two CEOs because the former CEO left neither of which can fill the original CEO's shoes. There is nepotism at the highest ranks of the company, allowing a serial underperformer to main a key leadership position. The person is an incredibly bad manager and fosters toxic culture leading to poor business results. There are large pockets of toxic and depressed culture, most notably the marketing department. There was lots of high-profile executive turnover in 2016. On the U.S. side of operation, employee perks are not that good compared to other growing companies in New York. It's disenchanting to hear the U.S based CEO complain about the cost stocking the kitchen or group outings. Most opportunity for mobility is in Estonia. Very few promotions happen on the U.S. side of business. There is no formal talent development program.

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Pipedrive Response
9y
Every quarter we ask our employees: “would you recommend working at Pipedrive to a friend?” as one of the ways to measure how we’re doing as a company. The results is our Employee NPS (Net Promoter Score). Our current score is 64 which is a high score by any standard, and our goal is to grow it past the 80 mark over time. We take Employee NPS feedback and reviews like this seriously and aim to become a better place to work at every year, quarter and day. Our most important asset is not our brand, interior design or product, but people, after all. We’re sorry that the author of this review feels this way about Pipedrive. We’re growing fast, and in the process sometimes make mistakes. We’re aware of some of the issues referred here and we’re working on fixing them. We don’t quite agree on the author’s assessment of our leadership, employee perks and lack of talent development programs, however. Employees that have given us the high NPS score or written positive reviews here would probably agree.
1.0
14 Oct 2016

Questionable Ethics

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A good product and some really great team members

Cons

Founders recently parted ways with the CEO due to not wanting to invest in sales & marketing. They have also shown little to no interest in investing in the US team. Recently they displayed very questionable morals and ethics when they let multiple people go days/hours before their stock would have vested. I would stay away from any new roles where they are asking you to build out a new function for them. Risk would be they will let you go once you do the work and they feel they can maintain it on their own.

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Pipedrive Response
9y
We’re proud of our low employee turnover rate, but like any business, we do part ways with team members every now and then. During our six years of operation, twice a contract termination has occurred relatively close to the “cliff date” of first options vesting, and in both cases, timing was coincidental and not the driving factor. There are two sides to every story. We’d like to strengthen ours by adding that more than 140 employees (out of our 220-strong team as of today) have successfully passed their “cliff date.” With the anniversary of our move to New York in August, several of our U.S. team members already have some options vested, and this number is steadily growing. People are our most important asset. People who want to make a difference and take an active role in a global growth story. If you are one of those people, please read other comments here as well.
Viewing 1 - 3 of 361 Reviews

Glassdoor has 378 Pipedrive reviews submitted anonymously by Pipedrive employees. Read employee reviews and ratings on Glassdoor to decide if Pipedrive is right for you.