Popmenu Reviews

When I started, Popmenu was about hyping up their employees and innovating new ways to cater to clients. When I left, the internal culture and camaraderie was completely dead. I've seen them let folks go over the years with NO IDEA what that employee contributed, what they were working on, what value they added, and without any warning to their MANAGER... Then leaving the rest of the team to pick up the pieces. "Cool tech-bro" jargon about having less employees means forcing people to be more creative about productivity and solutions is just their cover that they want to cut costs and no one's job is safe. Half the team is working through extreme burnout out of desperation and fear for losing their job. Their solution to filling the gaps is hiring offshore contractors and "to just use AI". Seriously, they act as if AI is the answer to everything - and reason to whittle down to barebone teams. They talk about numbers and metrics without addressing the real struggles that restaurant owners are facing and blame it on their employees for not preventing churn or selling enough. The sales team is the golden child, but even they have it rough. Constant changes and ever-moving goals with no training or guidance. It makes me question if they're creating a toxic enough environment to get employees to quit so they're not on the hook for severance or unemployment. I know that the market is hard right now, but their 2026 insurance options were a joke. They moved from unlimited PTO to an accrual PTO structure that only partially rolls over each calendar year and takes years to work up to having 3 weeks off. Their company values are all about taking on responsibility (see: work) and being humble (see: quiet), which is the perfect equation for being an undervalued workhorse. When in reality, the employees who are loudest and a part of the it-crowd get the respect and attention from leadership. Management has become as soulless as their AI slack messages.

The company is growing fast, and some processes are still being built in real time. If you need everything perfectly documented before you can execute, it'll take some adjustment. If you thrive in build mode, you'll love it.