Pottery Barn Reviews

3.2

40% would recommend to a friend

(1,480 total reviews)
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Laura J. Alber

42% approve of CEO

39% positive business outlook

Pottery Barn has an employee rating of 3.2 out of 5 stars, based on 1,480 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pottery Barn employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely nothing. Don't waste your time

Cons

THE WORST COMPANY TO WORK FOR!!! AVOID. AVOID. AVOID. This place seems great on paper but is truly one of the worst companies I've ever worked for. If you are not ready to play the corporate game do not even bother. You will do great here if you love to suck up to leadership, want to be overworked with zero compensation or recognition, and are okay with ZERO work life balance. Words truly will never be enough to express how horrible this place is so I'm not even sure where to begin. Leadership is a joke and will only help you in your career if you're one of their favorites. The pay is laughable in general, let alone for the amount of work that is required of you. The systems and tools this company uses are ancient and so by the book, no amount of complaints will ever change the way they do things. The turnover is embarrassing, I saw a new face almost every single week. The office environment is so cliquey and catty. And the in person office requirements offer ZERO flexibility. If you need to be out of office for an hour doctor appointment, you have to use PTO. But the best part is, other departments in the company will be allowed to WFH, while Merch is held to such an extreme standard. One of my personal favorites was not being allowed to make eye contact or be seen by the CEO when she came to the office. That should tell you everything you need to know about this company. Overall, I beg everyone to think twice about working here. All of these things were a known thing around the office and I feel bad for those that stay and continue to subject themselves to such an environment. I mean it when I say 80% of people were miserable working here. Do yourself a favor and look elsewhere, you'll thank me later.

Viewing 1 - 3 of 1,480 Reviews

Glassdoor has 1,536 Pottery Barn reviews submitted anonymously by Pottery Barn employees. Read employee reviews and ratings on Glassdoor to decide if Pottery Barn is right for you.