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Premier Members Credit Union

Engaged employer

Premier Members Credit Union Reviews

2.8

31% would recommend to a friend

(40 total reviews)

Carlos Pacheco

14% approve of CEO

33% positive business outlook

Premier Members Credit Union has an employee rating of 2.8 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premier Members Credit Union employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

40 reviews
2.0
9 Aug 2021

leadership could do better

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are amazing, there are great people who work here. Many people stay or return because of the wonderful relationships with coworkers.

Cons

Leadership needs to learn to listen and actually address the sexist and equity concerns that staff bring to their attention.

1.0
14 Oct 2022

No clear vision

Recommend
CEO approval
Business outlook

Pros

Unlimited PTO for some positions

Cons

As the title states, no clear vision. Rampant negative behaviors and some of the poorest leadership from the top. Truthfully, one of the most dysfunctional places I have ever worked. I gave it a chance, but frankly it’s getting worse with no clear direction. One day it’s this, the next day it’s that. Time to hire a consulting firm to get to the bottom of the higher up issues. I and others get the sense that too brass are merely here to collect a paycheck. Doesn’t resonate well with me when we’re here to serve members over our personal desires…always.

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Premier Members Credit Union Response
3y
Thank you for your review and thoughts. It is unfortunate that you feel this way. I would welcome the opportunity to discuss with you one on one to get more details on what you are experiencing in reference to "rampant negative behaviors, poorest leadership from the top; one day it this and the next day this." Premier is here to serve the members to the fullest extent and is committed in doing that. We are also committed to our employees and making Premier a top choice for employment.
1.0
9 Dec 2018

At Times A Hostile Work Environment

Recommend
CEO approval
Business outlook

Pros

Once you begin employment, training is paid moves at a comfortable pace, is incredibly easy, well administered, and understandable. The very top leadership (CEOs) are very supportive of the entire company's staff and try to touch base with employees, regardless of the employees rank within the company.

Cons

Depending on where your job requires you to work, whether it be a branch or the main office, you might as well expect to be enveloped by a hostile work environment. The bulk of the issues are with employees and managers at the multiple Premier Members branches. There are constantly disputes between branch managers and other employees such as tellers that can get quite heated. These disputes typically are not only within the branch but are company wide and create a tough overall work environment. There are some branch managers who are especially not well like among most of the company's employees because of their authority issues. If you decide to work at Premier Members DO NOT ever submit a complaint either to supervisors or HR. If you do expect to be harassed about it, come under intense scrutiny for it, and possibly get in trouble for it. The chain of command and how employee complaints are handled is truly a broken system at this company. It seems that the first priority is always to protect the upper level employees no matter what, even if it means keeping countless employees stuck in a hostile, uncomfortable, and damaging work environment. Employees have even ultimately been fired for contacting HR, so just do not do it if you want to keep your job.

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Premier Members Credit Union Response
7y
Thank you for the feedback you’ve shared here. We’re so sorry to learn your experience at PMCU hasn’t achieved our goal to provide every team member with the best possible workplace. Our intention is to offer a challenging and collaborative work environment, fun and supportive culture, and the opportunity for career growth. Your perspective on the credit union’s opportunities to improve is invaluable.
Viewing 1 - 3 of 40 Reviews

Glassdoor has 43 Premier Members Credit Union reviews submitted anonymously by Premier Members Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Premier Members Credit Union is right for you.