Does Premiere Response pay their employees well?

According to anonymously submitted Glassdoor reviews, Premiere Response employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Premiere Response. This rating has been stable over the past 12 months.

How satisfied are employees working at Premiere Response?

31% of Premiere Response employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premiere Response 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Premiere Response?

Customer Service Representative (57) , Customer Service (7) , Program Manager (6) , Team Leader (6) , Customer Service Representative (CSR) (4) , Consumer Relations Representative (3) , Lead Agent (3) , Lead Representative (3) , Manager (3) , Agent (2) , Bilingual Customer Service Representative (2) , Consumer Affairs Representative (2) , Customer Service Specialist (2) , Lead Customer Service Representative (2) , Quality Assurance (2)

What are the pros of working at Premiere Response according to real employee reviews?

"They provide equipment and allow you to work from home." ((in 10 reviews)); "Great work environment." ((in 5 reviews)); "My immediate supervisors, called Leads at Premier were all very helpful and from what I gathered all knew how to do my position inside and out." ((in 5 reviews)); "It was great with the coworkers and the team" ((in 4 reviews)); "Training managers are always there to help." ((in 4 reviews))

What are the cons of working at Premiere Response according to real employee reviews?

"Pay is low." ((in 18 reviews)); "Benefits are horrible." ((in 18 reviews)); "Poor management" ((in 12 reviews)); "No paid holidays....have to use your personal time if you want to get paid for the holidays." ((in 4 reviews)); "Minimal opportunity for advancement (Promotions are predominantly based on being "in" with middle and senior management, and not qualifications)" ((in 4 reviews))

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Premiere Response

Premiere Response Reviews

2.9

31% would recommend to a friend

(156 total reviews)

Jeff Neistat

51% approve of CEO

32% positive business outlook

Ratings by category

3.5

Diversity and inclusion

3.0

Work/Life balance

2.9

Culture and values

2.7

Senior management

2.4

Career opportunities

2.2

Compensation and benefits

Premiere Response has an employee rating of 2.9 out of 5 stars, based on 156 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premiere Response employee rating is 22% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

156 reviews

3.0

18 Oct 2025

Ehhhh... Doesn't Pay Enough to Support Yourself

Customer service representative

Recommend

CEO approval

Business outlook

Pros

- I had excellent and helpful colleagues. - I gained a lot of experience in many areas which are great for my resume. - I've been allowed to work remotely, first due to Covid, and it never changed. - There's good work/life balance in that I'm usually able to take my PTO for doctor appointments etc.

Cons

- There is so much secrecy. I never know what's going on. - There's no room for advancement. - There are no cost of living raises. - I become a jack of all trades and take on a lot of additional tasks. - I work most holidays. - I don't make enough money to support myself and I'm constantly borrowing to survive.

4.0

21 July 2025

Great place.

Lead representative

Recommend

CEO approval

Business outlook

Pros

Learned a lot here from leadership to skills training.

Cons

Pay is not enough. Also it can take a while to get promoted

2.0

20 May 2025

Can do better

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Ability to work remotely Good people to work with

Cons

Tons of miscommunication between departments Not transparent in regards to policies or work changes A good amount of management not on the same page

Viewing 1 - 3 of 156 Reviews

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Ehhhh... Doesn't Pay Enough to Support Yourself

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Can do better

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