Strong foundation diminished by recent management changes
Pros
The location previously had a strong reputation in the community. The former team demonstrated genuine care for both clients and candidates. Employees created a positive and collaborative work environment. Customer service and staffing support were once considered high quality. Older reviews indicate a history of strong performance and client satisfaction. The review acknowledges appreciation for previous staff members, showing there was a solid foundation and culture at one point.
Cons
Significant decline in workplace culture after the management change around October 2024. Communication has become inconsistent and unreliable. Concerns regarding transparency in operations and decision-making. Employees, candidates, and client companies reportedly feel poorly treated. Perception of misleading information being provided. Loss of trust and credibility compared to the office’s previous reputation. Current experience no longer aligns with the expectations set by past reviews and performance.