Prime Trust Reviews

3.2

48% would recommend to a friend

(89 total reviews)

Jor Law

44% approve of CEO

36% positive business outlook

Prime Trust has an employee rating of 3.2 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prime Trust employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

89 reviews
1.0
31 Jan 2022
Recommend
CEO approval
Business outlook

Pros

There are some really great people who work at this company until they realize how terrible and corrupt it is, and then leave for legitimate companies.

Cons

Terrible hiring- friend of a friend with zero skills? you're hired! Fraud, Greedy management with lack of knowledge, terrible culture from top down, outrageous non compete, predatory clauses in handbook- (BMI clause, dress provocatively clause), operating without appropriate licenses, putting client funds at risk regularly and putting anyone who works here at risk because we were all part of what feels like a money laundering effort

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Prime Trust Response
4y
Thank you for your feedback. Prime Trust is committed to building and promoting a professional workplace and we take this type of feedback seriously. Please reach out directly to our HR team and provide more information about your experience so that we can conduct an internal review and make sure our work culture is inclusive and respectful to everyone.
1.0
13 Oct 2022

Joke of a Tech Company and Senior Leadership Struggles

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- You can apply from anywhere and work remotely as there is no intent to return to the office.

Cons

- Senior Leadership is primarily clueless on how to lead their function - almost all Senior Leaders and some Executive Leaders have little to no direct, functional experience. Sometimes, it’s the leader’s first time being within their role. - There are currently probably over 40-50 VPs and above, and the number continues to grow while hiring people on the ground to fix things gets postponed because of a lack of budget. Ironically, Senior Leadership continually gets frustrated when milestones are missed. - 100% reactive "HR" who sees their job as a therapist for Senior Leadership - one person for the entire company, inaccessible to staff with no transparent sphere of influence because they are not empowering and are more often ignored by Senior Leadership. - None of the high performers at the company want their boss’s jobs. The day-to-day tone is very transactional, and no one is looking at the long-term strategy, which is framed as okay 'because there's enough to do right now’ but because no one plans anything here. The term OKR is very abnormal across Senior Leadership, which is very telling and descriptive of the lack of strategic planning here. - Certain team members across the company are known problems or non-contributors but are allowed to remain despite repeatedly documented poor performance and behavior and what’s worse is that they often forgo formally documenting their performance and behavior to protect themselves. - Stifling focus on "values" and occasional "public high fives” via Slack, which is a mask for the truly toxic culture of gaslighting and overworking - Senior Leaders often start yelling at their equals and, even more commonly, those below them when they don’t like what they are hearing as a result of being tone-deaf and clueless of how the Company is performing. - Most of the above can be explained by the Executive hires that the CEO brought on and continues to bring on. The main problem with this is that no one around him can say no, so if you’re in his inner circle, you’re good, but if you’re not, good luck getting anywhere.

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Prime Trust Response
3y
Thank you for your feedback. Prime Trust is committed to building and promoting a professional workplace and we take this type of feedback seriously. Please reach out directly to our HR team to discuss your experience.
1.0
27 May 2021

Worst Possible Place You Could Ever Work At

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I became genuine friends with some of my workers here. Pays for Benefits was nice but there was no 401k.

Cons

Understaffed, over worked, awful work life balance, under paid, literally name it PrimeTrust has it. A literal revolving door for employees. 90% of the company is not there for more than a year, either by quitting or being let go with no good reason.

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Prime Trust Response
5y
Thank you for your feedback. Prime Trust recognizes that we are very fast paced and the work environment may not appeal to 100% of the workforce. Prime Trust tries to recruit and hire talent with the best fit possible to match the company culture and workplace requirements. We acknowledge that sometimes the fit is not an ideal one for some and the need to find a culture that better fits is necessary. Prime Trust rolled out a 401(k) plan in Q1 of 2021 and management is continuously reviewing new benefits to offer. We wish you the best in your future endeavors and a better cultural fit.
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Glassdoor has 91 Prime Trust reviews submitted anonymously by Prime Trust employees. Read employee reviews and ratings on Glassdoor to decide if Prime Trust is right for you.