The company has to train their leadership to follow systems in order to get new entry level employees to start. The interview process is scripted literally a line is to " shut down any questions that the employee has before they happen"
The basic description of the job is this, you stand in Walmart from around 12-8 pm daily, including weekends, and are encouraged to work overtime (without pay) in order to manipulate patrons into purchasing a package for Direct TV that they neither need nor can afford. Fortunately you are given the finest technical support that the company has to offer in the form of dropped calls, hidden fees from the technicians on installs, and the ever present relentless badgering of why your mentality is not up to par if you fail to perform by your sales leaders and coworkers. Essentially it is like being beaten over the head with a rainbow made-up of delusions of grandeur. The company preaches vehemently that they are a people helping people business, however they have an attitude that the fault lies not in the systems that are held at a biblical level reverence but in the individuals themselves. Creativity is discouraged, employee disgruntlement is simply assuaged with an ethereal picture that is presented of climbing Jacob's ladder to reach ownership it is presented as a brief summary in the interview process and the compensation is glossed over in order to make it seem like the real reason someone enters the role is for this opportunity. Also, while meetings are not mandatory they are encouraged or employees are denied opportunity to advancement due to a constant need to never catch their breath even on days off or late in the evening 10:30 at night start times. The employees are meant to remain distracted by upper management in the same way that the unwashed masses of Rome were distracted during the fall of Rome with "panem et cercenses" or in modern English "bread and circuses" a timeless practice of distracting the employees from their lack of benefits and pay with simple challenges that have subjected employees to police involvement due to the ever prized culture of the business.
