There's a reason prohealth has such poor reviews on Glassdoor across the board , and it isn't by chance, in fact many of the good reviews are written by managers inside the company.
It must start pretty high up but I've witnessed a bureaucratic disease in the Human Resources department and it cripples the company. The HR department has been put in charge of fixing it, but they are the problem.
In HR the senior most managers consistently pass on blame for the department's shortcomings. There is no communication, poor training and zero ownership of big projects, so when tasks inevitably are done incorrectly or missed altogether, those in charge search for people below them to blame. Subordinates get zero authority or autonomy, yet they are magically expected to accomplish tasks without training and guidance.
If you happen to be great at guesswork, you might be great at this job, otherwise the system is designed for you to fail. Even if you're unemployed, do your career a favor and wait to find something that gives you a chance to learn and progress. Prohealth has lost any good talent quickly and repeatedly, you cannot run a successful organization in the 21st century this way. The ones left behind quickly fall into line and persist the culture of passing on blame for failure.
PS: there is another Glassdoor entity (Prohealth care associates NY) which is the same company here. HR put this one together because the old one was so bad, and the department needed a way to put out better reviews.