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Professional Therapy Solutions

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Professional Therapy Solutions Reviews

2.3

34% would recommend to a friend

(27 total reviews)

Dipesh Shah

30% approve of CEO

36% positive business outlook

Professional Therapy Solutions has an employee rating of 2.3 out of 5 stars, based on 27 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Professional Therapy Solutions employee rating is 40% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

27 reviews
1.0
12 Jan 2017
Recommend
CEO approval
Business outlook

Pros

This place will be a bad pick if you are a new grad or no home care experience. Ridiculous as well as vague expectations.Was hired to work in ann arbor area but was made run all over the place. Overall very confusing work environment. Didn't get enough work load.

Cons

Have a proper policy and procedure in place.

avatar
Professional Therapy Solutions Response
8y
First, I would like to apologize for my tardy reply. I want to thank you for taking time to give us your feedback. We are committed to creating a comfortable, transparent, and collaborative environment for all our team members, so I am disappointed to hear about some of your experiences. Professional Therapy Solutions has a well-designed program to encourage the new grads to transition into Home Health Industry. We offer in depth training with mentor-ship to all clinicians who has little to no experience. I, really want to make sure your voice is heard and am willing to set a time aside to discuss your concerns in-depth. If you would like to discuss the concern in detail please feel free to reach out to me at dshah@protherapysolution.com. I look forward to your further correspondence.
1.0
6 July 2017

Go elsewhere. Poor patient care

Recommend
CEO approval
Business outlook

Pros

No pros. Stay far away from this place

Cons

Everything is a con. Underpaid for the market, tell you you'll be in one area and they run you from one side of Michigan to the other. Training, is unpaid and this is illegal surprised no one has reported them to the state yet. I spent three days in training with no pay, and two more days in the field with no pay. They tell you you get free CEUs, however I have never received a login or password to access any of the supposably free CEUs. The office staff, the four employees they have are helpful yet there is no back end support staff as they claim. That'support is in India and you don't even speak to them. The quality of care that the owners preach does not match what happens in the field. I spoke to other therapists who do 50 to 60 home visit a week. There is no way including driving time that these therapist are providing quality care to any patients. It is modern day slavery, they bring people over from India and the Philippines to work for them, they make all employees signing non-compete contract stating they cannot work for another agency for two years after they leave. Unfortunately, the owners don't realize that they are a staffing company, not a Home Care Agency and the non-compete Clause is invalid. This company is as crooked, shady as one can be. I can't believe home care agencies would allow this company to represent them in the field

avatar
Professional Therapy Solutions Response
8y
I want to thank you for taking time to give us your feedback. We are committed to creating a comfortable, transparent, and collaborative environment for all our team members, so I am disappointed to hear about some of your experiences. We value and consider all feedback and continue to find ways to improve but I wanted to address couple of your specific concerns here. I am glad you have pointed out that Professional Therapy Solutions has relationship with multiple agencies in the Metro Detroit are which ensures consistent caseload for our clinicians. Professional Therapy Solutions’ office staff (helpful as you have indicated) provides all the information required to support the clinicians in the field that includes appropriate contact information as well as the backend support which clinicians may require. Professional Therapy solutions offer visit rates competitively to the staffing industry, comparing the pay to the home health agency is well not comparing apples to apples. Finally, as far as the training is concerned, I believe we are the only staffing agency which provides extensive training and mentorship to our clinicians which we consider hallmark of our practice. If you would like to discuss the concern in detail please feel free to reach out to me at dshah@protherapysolution.com. I look forward to your further correspondence.
1.0
19 June 2017

If I Could Give ZERO Stars, I Would

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office Staff Owners travel to India a few times out of the year

Cons

Where do I begin? Let's start with with the management, or lack thereof. I've never seen a company so mismanaged! The owner takes complete advantage of his employees, paying them peanuts and works them to the bone day in and day out. No PTO, no benefits. Cameras in the offices to watch your every move. This place is a nightmare, the employee turnover rate is proof. No training, and then you get blamed for every little mistake. How anyone can stand to work here more than a few months is beyond me!

avatar
Professional Therapy Solutions Response
8y
First, I would like to apologize for my tardy reply. I want to thank you for taking time to give us your feedback. We are committed to creating a comfortable, transparent, and collaborative environment for all our team members, so I am disappointed to hear about some of your experiences. We value and consider all feedback and continue to find ways to improve but I wanted to address couple of your specific benefit related concerns here. First, as Professional Therapy Solutions matures we continuously looks for ways to enhance employee benefits. We have a great comprehensive Health, Dental, Vision, and Life benefit available to all our team members and their family. Depending on the package you select Professional Therapy Solutions offers PTO, Cell Phone, tablets (4G LTE enabled) for all the field employees, License renewal and much more. If you would like to address this concern further please email me at dshah@protherapysolution.com. Once again thank you for your feedback.
Viewing 1 - 3 of 27 Reviews

Glassdoor has 28 Professional Therapy Solutions reviews submitted anonymously by Professional Therapy Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Professional Therapy Solutions is right for you.